eBay Post-Order APIVersion 2.7.1
 

Get a Cancellation Request

GET /post-order/v2/cancellation/{cancelId}

This method retrieves the details of a specific cancellation.

The response from this call depends on the value set for the fieldgroups query parameter. If the value of fieldgroups is set to SUMMARY, the response payload is identical to the payload retrieved in the GET /post-order/v2/cancellation/search call. If you set the value of fieldgroups to FULL, the response includes a history of each cancellation request and the list of each line item in the order.

Input Output Samples Change History

Input

See also Samples.

Resource URI (production)

GET https://api.ebay.com/post-order/v2/cancellation/{cancelId}?
  fieldgroups=GetCancelFieldGroup

URI parameters

Parameter Type Required? Meaning
cancelId string Required Input the unique identifier for the cancel request you wish to retrieve.
fieldgroups string Optional The value set in this query parameter controls the level of detail that is returned in the response.

Applicable values:
  • FULL – Returns basic information about the specified cancellation, plus additional available information about line items in the order and a history of each cancellation request activity.
  • SUMMARY – Returns basic information about the specified cancellation. This is equivalent to the information returned by the GET /post-order/v2/cancellation/search call.
Default: FULL.

Applicable values are from GetCancelFieldGroup.


HTTP request headers

All requests made to eBay REST operations require you to provide the authorization HTTP header for authentication.
See HTTP request headers for details.



Authorization

This call uses standard authorization tokens. See Making a Call for details.

Payload model

This call has no request payload.


Input Output Samples Change History

Output

See also Samples.

Payload model

Note: For information about the error fields and how to work with them, see Error Handling.

The following lists all fields that could be included in the response.

Supported response formats: application/json, application/xml

For more information:
- See GetCancelDetailResponse for a description of the response structure
- See the following table for descriptions of each of the data elements returned
- See the Samples for an example of the response format 

{ /* GetCancelDetailResponse */
"cancelDetail":
    { /* CancelDetail */
    "activityHistories": [
        { /* CancelActivityHistory */
        "actionDate":
            { /* DateTime */
            "formattedValue": string,
            "value": datetime
            },
        "activityParty": token,
        "activityType": token,
        "stateFrom": token,
        "stateTo": token
        }
        /* More CancelActivityHistory nodes here */
      ],
    "buyerLoginName": string,
    "buyerResponseDueDate":
        { /* DateTime */
        "formattedValue": string,
        "value": datetime
        },
    "cancelCloseDate":
        { /* DateTime */
        "formattedValue": string,
        "value": datetime
        },
    "cancelCloseReason": token,
    "cancelId": string,
    "cancelReason": token,
    "cancelRequestDate":
        { /* DateTime */
        "formattedValue": string,
        "value": datetime
        },
    "cancelState": token,
    "cancelStatus": token,
    "legacyOrderId": string,
    "marketplaceId": token,
    "moneyMovementInfo": [
        { /* can:MoneyMovementDetailType */
        "actualAmount":
            { /* Amount */
            "convertedFromCurrency": string,
            "convertedFromValue": number,
            "currency": string,
            "exchangeRate": string,
            "value": number
            },
        "creationDate":
            { /* DateTime */
            "formattedValue": string,
            "value": datetime
            },
        "moneyMovementType": token,
        "requestedAmount":
            { /* Amount */
            "convertedFromCurrency": string,
            "convertedFromValue": number,
            "currency": string,
            "exchangeRate": string,
            "value": number
            },
        "status": token
        }
        /* More can:MoneyMovementDetailType nodes here */
      ],
    "partialOrderType": token,
    "paymentStatus": token,
    "payoutRecoupInfo":
        { /* PayoutRecoupInfo */
        "amountToRecoup":
            { /* Amount */
            "convertedFromCurrency": string,
            "convertedFromValue": number,
            "currency": string,
            "exchangeRate": string,
            "value": number
            },
        "payoutId": integer
        },
    "refundInfo":
        { /* RefundInfo */
        "actualRefundDetail":
            { /* ActualRefundDetail */
            "actualRefund":
                { /* ActualRefund */
                "feeCreditAmount":
                    { /* Amount */
                    "convertedFromCurrency": string,
                    "convertedFromValue": number,
                    "currency": string,
                    "exchangeRate": string,
                    "value": number
                    },
                "totalAmount":
                    { /* Amount */
                    "convertedFromCurrency": string,
                    "convertedFromValue": number,
                    "currency": string,
                    "exchangeRate": string,
                    "value": number
                    }
                },
            "fundings": [
                { /* RefundFundingType */
                "amount":
                    { /* Amount */
                    "convertedFromCurrency": string,
                    "convertedFromValue": number,
                    "currency": string,
                    "exchangeRate": string,
                    "value": number
                    },
                "date":
                    { /* DateTime */
                    "formattedValue": string,
                    "value": datetime
                    },
                "fundingSource":
                    { /* FundingSourceType */
                    "brand": string,
                    "memo": string,
                    "type": string
                    },
                "fundingStatus": string
                }
                /* More RefundFundingType nodes here */
              ],
            "netChargeAmount":
                { /* Amount */
                "convertedFromCurrency": string,
                "convertedFromValue": number,
                "currency": string,
                "exchangeRate": string,
                "value": number
                },
            "outstandingAmount":
                { /* Amount */
                "convertedFromCurrency": string,
                "convertedFromValue": number,
                "currency": string,
                "exchangeRate": string,
                "value": number
                },
            "refundIssuedDate":
                { /* DateTime */
                "formattedValue": string,
                "value": datetime
                },
            "refundStatus": token
            }
        },
    "requestorType": token,
    "requestRefundAmount":
        { /* Amount */
        "convertedFromCurrency": string,
        "convertedFromValue": number,
        "currency": string,
        "exchangeRate": string,
        "value": number
        },
    "sellerLoginName": string,
    "sellerResponseDueDate":
        { /* DateTime */
        "formattedValue": string,
        "value": datetime
        },
    "shipmentDate":
        { /* DateTime */
        "formattedValue": string,
        "value": datetime
        }
    }
}

Response field descriptions



Output Container/Field Type Occurrence Meaning
cancelDetail CancelDetail Always Contains information about a canceled order. If the value of the fieldgroups query parameter is set to FULL, the response also contains a record of all activity performed on the cancellation request plus the identifiers for each line item in the order.
cancelDetail.activityHistories array of CancelActivityHistory Always A complete list of the activity associated with this cancellation request.
cancelDetail.activityHistories
  .actionDate 		DateTime Always The timestamp for the action that occurred with the cancellation request.
cancelDetail.activityHistories
  .actionDate.formattedValue 		string Conditionally Reserved for future use.
cancelDetail.activityHistories
  .actionDate.value 		datetime Conditionally The date and time defining the start or end of an action or event.

The timestamp is formatted as an ISO 8601 string, which is based on the 24-hour Coordinated Universal Time (UTC) clock.

Format: [YYYY]-[MM]-[DD]T[hh]:[mm]:[ss].[sss]Z
Example: 2020-08-20T00:00:00.000Z
cancelDetail.activityHistories
  .activityParty 		token Always The party who performed the action on the cancellation request, either the buyer or the seller.

Applicable values: See PartyEnum
cancelDetail.activityHistories
  .activityType 		token Always The type of event or action that occurred with the cancellation request.

Applicable values: See CancelActivityTypeEnum
cancelDetail.activityHistories
  .stateFrom 		token Always Indicates the state of the cancellation request prior to the performed action (defined in the activityType field).

Applicable values: See CancelStateEnum
cancelDetail.activityHistories
  .stateTo 		token Always The state of the cancellation process following this event or action. Depending on the activityType, the state of the cancellation process might not change, so in such cases this value can be the same as the value of stateFrom.

Applicable values: See CancelStateEnum
cancelDetail.buyerLoginName string Conditionally The eBay-assigned username of the account that represents the buyer in the transaction.
cancelDetail
  .buyerResponseDueDate 		DateTime Conditionally A timestamp that indicates the time by which the buyer is required to respond to an active cancellation request. This container is not returned if the cancellation request does not currently require a response from the buyer.
cancelDetail
  .buyerResponseDueDate
  .formattedValue 		string Conditionally Reserved for future use.
cancelDetail
  .buyerResponseDueDate.value 		datetime Conditionally The date and time defining the start or end of an action or event.

The timestamp is formatted as an ISO 8601 string, which is based on the 24-hour Coordinated Universal Time (UTC) clock.

Format: [YYYY]-[MM]-[DD]T[hh]:[mm]:[ss].[sss]Z
Example: 2020-08-20T00:00:00.000Z
cancelDetail.cancelCloseDate DateTime Conditionally A timestamp that indicates when the cancellation request was closed. This field is only applicable and returned when the cancellation request is closed (regardless of outcome).
cancelDetail.cancelCloseDate
  .formattedValue 		string Conditionally Reserved for future use.
cancelDetail.cancelCloseDate
  .value 		datetime Conditionally The date and time defining the start or end of an action or event.

The timestamp is formatted as an ISO 8601 string, which is based on the 24-hour Coordinated Universal Time (UTC) clock.

Format: [YYYY]-[MM]-[DD]T[hh]:[mm]:[ss].[sss]Z
Example: 2020-08-20T00:00:00.000Z
cancelDetail.cancelCloseReason token Conditionally The reason why the cancel request was closed. This field is only applicable and returned if the cancellation request was closed or if the buyer attempted to close the cancellation request.

Applicable values: See CancelCloseReasonEnum
cancelDetail.cancelId string Always A unique eBay-assigned ID for an order cancellation. All data in the cancelDetail container refers to this specific order cancellation.
cancelDetail.cancelReason token Conditionally The reason why the user (either the buyer or seller, as defined in the requestorType field) initiated the cancellation request.

Applicable values: See CancelReasonEnum
cancelDetail.cancelRequestDate DateTime Always A timestamp that indicates when the cancellation request was created.
cancelDetail.cancelRequestDate
  .formattedValue 		string Conditionally Reserved for future use.
cancelDetail.cancelRequestDate
  .value 		datetime Conditionally The date and time defining the start or end of an action or event.

The timestamp is formatted as an ISO 8601 string, which is based on the 24-hour Coordinated Universal Time (UTC) clock.

Format: [YYYY]-[MM]-[DD]T[hh]:[mm]:[ss].[sss]Z
Example: 2020-08-20T00:00:00.000Z
cancelDetail.cancelState token Always The current stage or condition of the cancellation process.

This value, combined with the value of the cancelStatus field, can help you determine upcoming cancellation events and the appropriate actions you can take.

Applicable values: See CancelStateEnum
cancelDetail.cancelStatus token Always The last action taken by one of the parties associated with the cancellation.

This value, combined with the value of the cancelState field, can help you determine upcoming events and the appropriate actions you can take on the cancellation.

Applicable values: See CancelStatusEnum
cancelDetail.legacyOrderId string Always A unique eBay-assigned ID for the order being canceled or considered for cancellation.

Note: The order ID value changes as an order goes from the unpaid to the paid state.
cancelDetail.marketplaceId token Always A unique eBay-assigned ID for the eBay marketplace where the cancellation was created.

Applicable values: See MarketplaceIdEnum
cancelDetail.moneyMovementInfo array of can:MoneyMovementDetailType Conditionally This container consists of detailed information on a money movement transaction. A moneyMovementInfo container is returned for each separate money movement transaction.

Note: If the seller's account is enabled with eBay managed payments, additional refund information for the cancelled order is shown in the refundInfo container.
cancelDetail.moneyMovementInfo
  .actualAmount 		Amount Conditionally This dollar value is the actual amount of the monetary transaction. The actualAmount field will only show up if the monetary transaction was confirmed to be successful (moneyMovementStatusType values shows as 'SUCCESS'. Until then, expected amount of the monetary transaction can be seen in the requestedAmount field.
cancelDetail.moneyMovementInfo
  .actualAmount
  .convertedFromCurrency 		string Conditionally The three-letter ISO 4217 code representing the currency of the amount in the convertedFromValue field. This value is the pre-conversion currency.

If no conversion occurs, this should not be populated.

Applicable values are from CurrencyCodeEnum:See convertedFromCurrency.
Code so that your app gracefully handles any future changes to this list.
cancelDetail.moneyMovementInfo
  .actualAmount
  .convertedFromValue 		number Conditionally The monetary amount before any conversion is performed, in the currency specified by the convertedFromCurrency field. This value is the pre-conversion amount. The value field contains the converted amount of this value, in the currency specified by the currency field.

If no conversion occurs, this should not be populated.
cancelDetail.moneyMovementInfo
  .actualAmount.currency 		string Conditionally A three-letter ISO 4217 code that indicates the currency of the amount in the value field. This field is always returned with any container using Amount type.

Default: The currency of the authenticated user's country.

Applicable values are from CurrencyCodeEnum:See currency.
Code so that your app gracefully handles any future changes to this list.
cancelDetail.moneyMovementInfo
  .actualAmount.exchangeRate 		string Conditionally This field shows the exchange rate used to convert the amount in the convertedFromValue field to amount in the value field. This field is only returned when eBay does a currency version.
cancelDetail.moneyMovementInfo
  .actualAmount.value 		number Conditionally The monetary amount, in the currency specified by the currency field. This field is always returned with any container using Amount type.
cancelDetail.moneyMovementInfo
  .creationDate 		DateTime Conditionally This timestamp indicates the date and time when the monetary transaction occurred.
cancelDetail.moneyMovementInfo
  .creationDate.formattedValue 		string Conditionally Reserved for future use.
cancelDetail.moneyMovementInfo
  .creationDate.value 		datetime Conditionally The date and time defining the start or end of an action or event.

The timestamp is formatted as an ISO 8601 string, which is based on the 24-hour Coordinated Universal Time (UTC) clock.

Format: [YYYY]-[MM]-[DD]T[hh]:[mm]:[ss].[sss]Z
Example: 2020-08-20T00:00:00.000Z
cancelDetail.moneyMovementInfo
  .moneyMovementType 		token Always Indicates the type of monetary transaction that is either in the process of being executed or has already executed.

Monetary transactions include a seller's partial or full refund to the buyer or the seller receiving the Final Value Fee refund from eBay.

Applicable values: See can:MoneyMovementTypeEnum
cancelDetail.moneyMovementInfo
  .requestedAmount 		Amount Always This monetary amount is the expected value of the transaction.

This field is returned regardless of the value shown in the moneyMovementStatusType field. The actualAmount field displays only when the monetary transaction was confirmed to be successful (moneyMovementStatusType equals SUCCESS.
cancelDetail.moneyMovementInfo
  .requestedAmount
  .convertedFromCurrency 		string Conditionally The three-letter ISO 4217 code representing the currency of the amount in the convertedFromValue field. This value is the pre-conversion currency.

If no conversion occurs, this should not be populated.

Applicable values are from CurrencyCodeEnum:See convertedFromCurrency.
Code so that your app gracefully handles any future changes to this list.
cancelDetail.moneyMovementInfo
  .requestedAmount
  .convertedFromValue 		number Conditionally The monetary amount before any conversion is performed, in the currency specified by the convertedFromCurrency field. This value is the pre-conversion amount. The value field contains the converted amount of this value, in the currency specified by the currency field.

If no conversion occurs, this should not be populated.
cancelDetail.moneyMovementInfo
  .requestedAmount.currency 		string Conditionally A three-letter ISO 4217 code that indicates the currency of the amount in the value field. This field is always returned with any container using Amount type.

Default: The currency of the authenticated user's country.

Applicable values are from CurrencyCodeEnum:See currency.
Code so that your app gracefully handles any future changes to this list.
cancelDetail.moneyMovementInfo
  .requestedAmount.exchangeRate 		string Conditionally This field shows the exchange rate used to convert the amount in the convertedFromValue field to amount in the value field. This field is only returned when eBay does a currency version.
cancelDetail.moneyMovementInfo
  .requestedAmount.value 		number Conditionally The monetary amount, in the currency specified by the currency field. This field is always returned with any container using Amount type.
cancelDetail.moneyMovementInfo
  .status 		token Conditionally Indicates the success or failure of the monetary transaction type noted in the moneyMovementType field.

Applicable values: See can:MoneyMovementStatusEnum
cancelDetail.partialOrderType token Conditionally This value indicates whether the cancellation is for either a full or partial order.

Currently, only full orders are eligible for cancellation.

Applicable values: See PartialOrderTypeEnum
cancelDetail.paymentStatus token Always The current status of the buyer's payment for the order that is being canceled or considered for cancellation.

Applicable values: See PaymentStatusEnum
cancelDetail.payoutRecoupInfo PayoutRecoupInfo Conditionally Defines the monetary amount of a payout.

Payout amount data includes the sale price in the original currency with it's currency code, and any currency conversion information (as necessary), which includes the current currency code.
cancelDetail.payoutRecoupInfo
  .amountToRecoup 		Amount Conditionally The monetary amount of the payout (paid by the payment system to the buyer) to recoup from the seller.
cancelDetail.payoutRecoupInfo
  .amountToRecoup
  .convertedFromCurrency 		string Conditionally The three-letter ISO 4217 code representing the currency of the amount in the convertedFromValue field. This value is the pre-conversion currency.

If no conversion occurs, this should not be populated.

Applicable values are from CurrencyCodeEnum:See convertedFromCurrency.
Code so that your app gracefully handles any future changes to this list.
cancelDetail.payoutRecoupInfo
  .amountToRecoup
  .convertedFromValue 		number Conditionally The monetary amount before any conversion is performed, in the currency specified by the convertedFromCurrency field. This value is the pre-conversion amount. The value field contains the converted amount of this value, in the currency specified by the currency field.

If no conversion occurs, this should not be populated.
cancelDetail.payoutRecoupInfo
  .amountToRecoup.currency 		string Conditionally A three-letter ISO 4217 code that indicates the currency of the amount in the value field. This field is always returned with any container using Amount type.

Default: The currency of the authenticated user's country.

Applicable values are from CurrencyCodeEnum:See currency.
Code so that your app gracefully handles any future changes to this list.
cancelDetail.payoutRecoupInfo
  .amountToRecoup.exchangeRate 		string Conditionally This field shows the exchange rate used to convert the amount in the convertedFromValue field to amount in the value field. This field is only returned when eBay does a currency version.
cancelDetail.payoutRecoupInfo
  .amountToRecoup.value 		number Conditionally The monetary amount, in the currency specified by the currency field. This field is always returned with any container using Amount type.
cancelDetail.payoutRecoupInfo
  .payoutId 		integer Conditionally An unique eBay-assigned ID that identifies the payout to the buyer.
cancelDetail.refundInfo RefundInfo Conditionally This container provides more information about a refund that was issued, or is scheduled to be issued for a cancelled order.

This container is only returned if the seller's account is enabled for eBay managed payments. If the seller's account is not enabled for eBay managed payments, the refund information for the cancelled order is shown in a moneyMovementInfo node instead.
cancelDetail.refundInfo
  .actualRefundDetail 		ActualRefundDetail Conditionally This container provides detailed information about a buyer refund that was issued, or is scheduled to be issued for a cancelled managed payments order.
cancelDetail.refundInfo
  .actualRefundDetail
  .actualRefund 		ActualRefund Conditionally This container shows the total amount of the buyer refund that has been issued for the cancelled order. If the actual refund has not occured yet, this container will not be returned.
cancelDetail.refundInfo
  .actualRefundDetail
  .actualRefund.feeCreditAmount 		Amount Conditionally This container shows the total amount of fees credited towards this refund as per eBay policy.
cancelDetail.refundInfo
  .actualRefundDetail
  .actualRefund.feeCreditAmount
  .convertedFromCurrency 		string Conditionally The three-letter ISO 4217 code representing the currency of the amount in the convertedFromValue field. This value is the pre-conversion currency.

If no conversion occurs, this should not be populated.

Applicable values are from CurrencyCodeEnum:See convertedFromCurrency.
Code so that your app gracefully handles any future changes to this list.
cancelDetail.refundInfo
  .actualRefundDetail
  .actualRefund.feeCreditAmount
  .convertedFromValue 		number Conditionally The monetary amount before any conversion is performed, in the currency specified by the convertedFromCurrency field. This value is the pre-conversion amount. The value field contains the converted amount of this value, in the currency specified by the currency field.

If no conversion occurs, this should not be populated.
cancelDetail.refundInfo
  .actualRefundDetail
  .actualRefund.feeCreditAmount
  .currency 		string Conditionally A three-letter ISO 4217 code that indicates the currency of the amount in the value field. This field is always returned with any container using Amount type.

Default: The currency of the authenticated user's country.

Applicable values are from CurrencyCodeEnum:See currency.
Code so that your app gracefully handles any future changes to this list.
cancelDetail.refundInfo
  .actualRefundDetail
  .actualRefund.feeCreditAmount
  .exchangeRate 		string Conditionally This field shows the exchange rate used to convert the amount in the convertedFromValue field to amount in the value field. This field is only returned when eBay does a currency version.
cancelDetail.refundInfo
  .actualRefundDetail
  .actualRefund.feeCreditAmount
  .value 		number Conditionally The monetary amount, in the currency specified by the currency field. This field is always returned with any container using Amount type.
cancelDetail.refundInfo
  .actualRefundDetail
  .actualRefund.totalAmount 		Amount Conditionally The total amount of the refund that has been issued.
cancelDetail.refundInfo
  .actualRefundDetail
  .actualRefund.totalAmount
  .convertedFromCurrency 		string Conditionally The three-letter ISO 4217 code representing the currency of the amount in the convertedFromValue field. This value is the pre-conversion currency.

If no conversion occurs, this should not be populated.

Applicable values are from CurrencyCodeEnum:See convertedFromCurrency.
Code so that your app gracefully handles any future changes to this list.
cancelDetail.refundInfo
  .actualRefundDetail
  .actualRefund.totalAmount
  .convertedFromValue 		number Conditionally The monetary amount before any conversion is performed, in the currency specified by the convertedFromCurrency field. This value is the pre-conversion amount. The value field contains the converted amount of this value, in the currency specified by the currency field.

If no conversion occurs, this should not be populated.
cancelDetail.refundInfo
  .actualRefundDetail
  .actualRefund.totalAmount
  .currency 		string Conditionally A three-letter ISO 4217 code that indicates the currency of the amount in the value field. This field is always returned with any container using Amount type.

Default: The currency of the authenticated user's country.

Applicable values are from CurrencyCodeEnum:See currency.
Code so that your app gracefully handles any future changes to this list.
cancelDetail.refundInfo
  .actualRefundDetail
  .actualRefund.totalAmount
  .exchangeRate 		string Conditionally This field shows the exchange rate used to convert the amount in the convertedFromValue field to amount in the value field. This field is only returned when eBay does a currency version.
cancelDetail.refundInfo
  .actualRefundDetail
  .actualRefund.totalAmount
  .value 		number Conditionally The monetary amount, in the currency specified by the currency field. This field is always returned with any container using Amount type.
cancelDetail.refundInfo
  .actualRefundDetail.fundings 		array of RefundFundingType Conditionally This array shows more information about how the buyer refund was funded. There are multiple seller payment sources where the money can come from, and it is possible that the money can come from multiple seller payment sources.
cancelDetail.refundInfo
  .actualRefundDetail.fundings
  .amount 		Amount Conditionally This container shows the amount of the refund.
cancelDetail.refundInfo
  .actualRefundDetail.fundings
  .amount.convertedFromCurrency 		string Conditionally The three-letter ISO 4217 code representing the currency of the amount in the convertedFromValue field. This value is the pre-conversion currency.

If no conversion occurs, this should not be populated.

Applicable values are from CurrencyCodeEnum:See convertedFromCurrency.
Code so that your app gracefully handles any future changes to this list.
cancelDetail.refundInfo
  .actualRefundDetail.fundings
  .amount.convertedFromValue 		number Conditionally The monetary amount before any conversion is performed, in the currency specified by the convertedFromCurrency field. This value is the pre-conversion amount. The value field contains the converted amount of this value, in the currency specified by the currency field.

If no conversion occurs, this should not be populated.
cancelDetail.refundInfo
  .actualRefundDetail.fundings
  .amount.currency 		string Conditionally A three-letter ISO 4217 code that indicates the currency of the amount in the value field. This field is always returned with any container using Amount type.

Default: The currency of the authenticated user's country.

Applicable values are from CurrencyCodeEnum:See currency.
Code so that your app gracefully handles any future changes to this list.
cancelDetail.refundInfo
  .actualRefundDetail.fundings
  .amount.exchangeRate 		string Conditionally This field shows the exchange rate used to convert the amount in the convertedFromValue field to amount in the value field. This field is only returned when eBay does a currency version.
cancelDetail.refundInfo
  .actualRefundDetail.fundings
  .amount.value 		number Conditionally The monetary amount, in the currency specified by the currency field. This field is always returned with any container using Amount type.
cancelDetail.refundInfo
  .actualRefundDetail.fundings
  .date 		DateTime Conditionally This timestamp indicates when the buyer refund was issued.
cancelDetail.refundInfo
  .actualRefundDetail.fundings
  .date.formattedValue 		string Conditionally Reserved for future use.
cancelDetail.refundInfo
  .actualRefundDetail.fundings
  .date.value 		datetime Conditionally The date and time defining the start or end of an action or event.

The timestamp is formatted as an ISO 8601 string, which is based on the 24-hour Coordinated Universal Time (UTC) clock.

Format: [YYYY]-[MM]-[DD]T[hh]:[mm]:[ss].[sss]Z
Example: 2020-08-20T00:00:00.000Z
cancelDetail.refundInfo
  .actualRefundDetail.fundings
  .fundingSource 		FundingSourceType Conditionally This container provides details about the seller's funding source to issue the refund, such as a bank account, a credit card, or available seller payout funds.
cancelDetail.refundInfo
  .actualRefundDetail.fundings
  .fundingSource.brand 		string Conditionally The enumeration value here indicates the brand of credit card used to fund the refund. Currently, this field is only returned if the funding source type is CREDIT_CARD.

Applicable values are from FundingMethodBrandEnum:

AMERICAN_EXPRESS
This enumeration value indicates that a American Express credit card will be used to fund the refund to the buyer.
DISCOVER
This enumeration value indicates that a Discover credit card will be used to fund the refund to the buyer.
MASTERCARD
This enumeration value indicates that a Mastercard credit card will be used to fund the refund to the buyer.
VISA
This enumeration value indicates that a Visa credit card will be used to fund the refund to the buyer.

Code so that your app gracefully handles any future changes to this list.
cancelDetail.refundInfo
  .actualRefundDetail.fundings
  .fundingSource.memo 		string Conditionally This provides a note about the funding source. This field is only returned if available. or it might get returned as an empty string.
cancelDetail.refundInfo
  .actualRefundDetail.fundings
  .fundingSource.type 		string Conditionally The enumeration value here indicates the type of funding source, such as bank account, credit card, or available seller payout funds.

Applicable values are from FundingMethodTypeEnum:

AVAILABLE_FUNDS
This enumeration value indicates that the refund will be funded by the seller's available payout funds that have not yet been deposited into the seller's bank account.
CREDIT_CARD
This enumeration value indicates that the seller's credit card will be used to fund the buyer's refund.
DIRECT_DEBIT
This enumeration value indicates that the seller's bank account on file will be debited to fund the buyer's refund.
PAY_UPON_INVOICE
This enumeration value indicates that the eBay will cover the buyer's refund, but will bill the seller on the seller's monthly invoice.

Code so that your app gracefully handles any future changes to this list.
cancelDetail.refundInfo
  .actualRefundDetail.fundings
  .fundingStatus 		string Conditionally The enumeration value returned in this field indicates if the refunded was successful or not.

Applicable values are from FundingStatusEnum:

FAILED
This enumeration value indicates that the refund was not successfully funded, which can mean there were insufficient funds in the account, or that the transaction was blocked for another reason.
FUNDED
This enumeration value indicates that the buyer refund was successfully funded.

Code so that your app gracefully handles any future changes to this list.
cancelDetail.refundInfo
  .actualRefundDetail
  .netChargeAmount 		Amount Conditionally This container shows the total amount charged to the seller for this refund. The value will be in the seller's default currency.

This container is only applicable to and returned if the seller's account is enabled for eBay managed payments.
cancelDetail.refundInfo
  .actualRefundDetail
  .netChargeAmount
  .convertedFromCurrency 		string Conditionally The three-letter ISO 4217 code representing the currency of the amount in the convertedFromValue field. This value is the pre-conversion currency.

If no conversion occurs, this should not be populated.

Applicable values are from CurrencyCodeEnum:See convertedFromCurrency.
Code so that your app gracefully handles any future changes to this list.
cancelDetail.refundInfo
  .actualRefundDetail
  .netChargeAmount
  .convertedFromValue 		number Conditionally The monetary amount before any conversion is performed, in the currency specified by the convertedFromCurrency field. This value is the pre-conversion amount. The value field contains the converted amount of this value, in the currency specified by the currency field.

If no conversion occurs, this should not be populated.
cancelDetail.refundInfo
  .actualRefundDetail
  .netChargeAmount.currency 		string Conditionally A three-letter ISO 4217 code that indicates the currency of the amount in the value field. This field is always returned with any container using Amount type.

Default: The currency of the authenticated user's country.

Applicable values are from CurrencyCodeEnum:See currency.
Code so that your app gracefully handles any future changes to this list.
cancelDetail.refundInfo
  .actualRefundDetail
  .netChargeAmount.exchangeRate 		string Conditionally This field shows the exchange rate used to convert the amount in the convertedFromValue field to amount in the value field. This field is only returned when eBay does a currency version.
cancelDetail.refundInfo
  .actualRefundDetail
  .netChargeAmount.value 		number Conditionally The monetary amount, in the currency specified by the currency field. This field is always returned with any container using Amount type.
cancelDetail.refundInfo
  .actualRefundDetail
  .outstandingAmount 		Amount Conditionally This field shows any outstanding dollar amount that is still due to the buyer for the refund. If a full refund has been successfully issued to the buyer, this value should be 0.0.
cancelDetail.refundInfo
  .actualRefundDetail
  .outstandingAmount
  .convertedFromCurrency 		string Conditionally The three-letter ISO 4217 code representing the currency of the amount in the convertedFromValue field. This value is the pre-conversion currency.

If no conversion occurs, this should not be populated.

Applicable values are from CurrencyCodeEnum:See convertedFromCurrency.
Code so that your app gracefully handles any future changes to this list.
cancelDetail.refundInfo
  .actualRefundDetail
  .outstandingAmount
  .convertedFromValue 		number Conditionally The monetary amount before any conversion is performed, in the currency specified by the convertedFromCurrency field. This value is the pre-conversion amount. The value field contains the converted amount of this value, in the currency specified by the currency field.

If no conversion occurs, this should not be populated.
cancelDetail.refundInfo
  .actualRefundDetail
  .outstandingAmount.currency 		string Conditionally A three-letter ISO 4217 code that indicates the currency of the amount in the value field. This field is always returned with any container using Amount type.

Default: The currency of the authenticated user's country.

Applicable values are from CurrencyCodeEnum:See currency.
Code so that your app gracefully handles any future changes to this list.
cancelDetail.refundInfo
  .actualRefundDetail
  .outstandingAmount
  .exchangeRate 		string Conditionally This field shows the exchange rate used to convert the amount in the convertedFromValue field to amount in the value field. This field is only returned when eBay does a currency version.
cancelDetail.refundInfo
  .actualRefundDetail
  .outstandingAmount.value 		number Conditionally The monetary amount, in the currency specified by the currency field. This field is always returned with any container using Amount type.
cancelDetail.refundInfo
  .actualRefundDetail
  .refundIssuedDate 		DateTime Conditionally This timestamp indicates when the refund to the buyer. This field will not be returned if the refund has not occurred yet.
cancelDetail.refundInfo
  .actualRefundDetail
  .refundIssuedDate
  .formattedValue 		string Conditionally Reserved for future use.
cancelDetail.refundInfo
  .actualRefundDetail
  .refundIssuedDate.value 		datetime Conditionally The date and time defining the start or end of an action or event.

The timestamp is formatted as an ISO 8601 string, which is based on the 24-hour Coordinated Universal Time (UTC) clock.

Format: [YYYY]-[MM]-[DD]T[hh]:[mm]:[ss].[sss]Z
Example: 2020-08-20T00:00:00.000Z
cancelDetail.refundInfo
  .actualRefundDetail
  .refundStatus 		token Conditionally The value in this field indicates the current status of the refund for the cancelled order. The value in this field should be SUCCESS, if the refund has been issued to buyer.
cancelDetail.requestorType token Always The reason why the user (either the buyer or the seller, as defined in the requestorType field) initiated the cancellation request.

Applicable values: See PartyEnum
cancelDetail
  .requestRefundAmount 		Amount Conditionally The amount of the refund that the buyer is expecting to receive if the order is successfully canceled.

The monetary amount indicated here is typically the full amount that the buyer paid for the order, including the item price and shipping fees.

The information returned also includes any currency conversion information (as necessary), the current currency code, the value in the original currency, and the original currency's code.
cancelDetail
  .requestRefundAmount
  .convertedFromCurrency 		string Conditionally The three-letter ISO 4217 code representing the currency of the amount in the convertedFromValue field. This value is the pre-conversion currency.

If no conversion occurs, this should not be populated.

Applicable values are from CurrencyCodeEnum:See convertedFromCurrency.
Code so that your app gracefully handles any future changes to this list.
cancelDetail
  .requestRefundAmount
  .convertedFromValue 		number Conditionally The monetary amount before any conversion is performed, in the currency specified by the convertedFromCurrency field. This value is the pre-conversion amount. The value field contains the converted amount of this value, in the currency specified by the currency field.

If no conversion occurs, this should not be populated.
cancelDetail
  .requestRefundAmount.currency 		string Conditionally A three-letter ISO 4217 code that indicates the currency of the amount in the value field. This field is always returned with any container using Amount type.

Default: The currency of the authenticated user's country.

Applicable values are from CurrencyCodeEnum:See currency.
Code so that your app gracefully handles any future changes to this list.
cancelDetail
  .requestRefundAmount
  .exchangeRate 		string Conditionally This field shows the exchange rate used to convert the amount in the convertedFromValue field to amount in the value field. This field is only returned when eBay does a currency version.
cancelDetail
  .requestRefundAmount.value 		number Conditionally The monetary amount, in the currency specified by the currency field. This field is always returned with any container using Amount type.
cancelDetail.sellerLoginName string Conditionally The eBay-assigned username of the account that represents the seller in the transaction.
cancelDetail
  .sellerResponseDueDate 		DateTime Conditionally A timestamp that indicates the time by which the seller is required to respond to an active cancellation request.

This container is not returned if the cancellation request does not currently require a response from the seller.
cancelDetail
  .sellerResponseDueDate
  .formattedValue 		string Conditionally Reserved for future use.
cancelDetail
  .sellerResponseDueDate.value 		datetime Conditionally The date and time defining the start or end of an action or event.

The timestamp is formatted as an ISO 8601 string, which is based on the 24-hour Coordinated Universal Time (UTC) clock.

Format: [YYYY]-[MM]-[DD]T[hh]:[mm]:[ss].[sss]Z
Example: 2020-08-20T00:00:00.000Z
cancelDetail.shipmentDate DateTime Conditionally A timestamp that indicates the time when the seller shipped the order (or a line item within the order) that the buyer is attempting to cancel.

Once a seller ships one or more line items within an order, the order is no longer eligible for cancellation. This container is only applicable and returned if the seller shipped one or more line items in order, thus making it impossible for the cancel request to be granted.
cancelDetail.shipmentDate
  .formattedValue 		string Conditionally Reserved for future use.
cancelDetail.shipmentDate
  .value 		datetime Conditionally The date and time defining the start or end of an action or event.

The timestamp is formatted as an ISO 8601 string, which is based on the 24-hour Coordinated Universal Time (UTC) clock.

Format: [YYYY]-[MM]-[DD]T[hh]:[mm]:[ss].[sss]Z
Example: 2020-08-20T00:00:00.000Z
null



Input Output Samples Change History

Samples

New to making API calls? Please see Making a Call.

Note: Some item IDs, user IDs, or other data in these samples might no longer be active on eBay. If necessary, you can substitute current eBay data in your requests.

Available samples:

Sample: Get cancellation details

Retrieves the details of a specified cancellation request.

Description

This call returns the full details of a specified cancellation request, including the full history of the cancellation request and the line items in the order.

Input

The cancelId value is passed in as a path parameter at the end of the URI. The user uses the fieldgroups query parameter and sets its value to FULL to retrieve full details on the cancellation request, including the full history of the cancellation request and the line items in the order.

URL format. See also the non-wrapped version of this URL.

GET https://api.ebay.com/post-order/v2/cancellation/5********1?
   fieldgroups=FULL

Output

This cancellation request (identified in the cancelId field) has just been created by the seller on behalf of the buyer, which is indicated by the value in the activityHistories.activityType field. When a seller cancels an order on behalf of a buyer, the seller gives the cancellation reason as BUYER_CANCEL_OR_ADDRESS_ISSUE, which is indicated in the cancelDetail.cancelReason field. This cancellation reason given by the seller will ensure that the seller's account does not receive a seller defect. The cancelStateFrom and cancelStatetateTo values indicate that the seller has just initiated the cancellation request, and the next step is for the buyer to be refunded.

JSON format.
{
  "cancelDetail": {
    "cancelId": "5********1",
    "marketplaceId": "EBAY_US",
    "legacyOrderId": "0************9",
    "requestorType": "SELLER",
    "cancelReason": "BUYER_CANCEL_OR_ADDRESS_ISSUE",
    "cancelState": "REFUND_PENDING",
    "cancelStatus": "CANCEL_PENDING",
    "paymentStatus": "PAYPAL_PAID",
    "requestRefundAmount": {
      "value": 2.46,
      "currency": "USD"
    },
    "cancelRequestDate": {
      "value": "2020-08-22T23:29:11.000Z",
    },
    "activityHistories": [
      {
        "activityType": "SELLER_CREATE_CANCEL",
        "activityParty": "SELLER",
        "actionDate": {
          "value": "2020-08-22T23:29:07.000Z",
        },
        "cancelStateFrom": "INITIAL",
        "cancelStatetateTo": "REFUND_PENDING"
      }
    ]
  }
}

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Sample: Get refund details on a cancelled cross-border trade order

Retrieves refund details on a cancelled cross-border trade order

Description

This call returns full details on a cancelled cross-border trade order. This particular order involved a Canadian seller (in eBay managed payments) selling an item on the eBay US marketplace. With managed payments, eBay actually refunds the buyer, and charges the seller. The response includes a netChargeAmount field that shows the net charge amount (to the seller) of the refund in Canadian dollars after the conversion of USD to CAD, and subtracting final values fees that will be reimbursed to the seller per eBay policy.

Input

The cancelId value is passed in as a path parameter at the end of the URI. The user uses the fieldgroups query parameter and sets its value to FULL to retrieve full details on the cancellation request, including the full history of the cancellation request and the details on the refund.

URL format. See also the non-wrapped version of this URL.

GET https://api.ebay.com/post-order/v2/cancellation/5********5?
   fieldgroups=FULL

Output

This cancellation request was initiated by the buyer (see the BUYER_ASKED_CANCEL value in the cancelReason field) and the seller accepted the request and agreed to fully refund the buyer (see the SELLER_CREATE_CANCEL value in the first activityHistories.activityType node).

Since this is an eBay managed payments order, eBay refunded the buyer and billed the seller. The seller can see full details on the refund and how eBay recouped this money under the refundInfo container. eBay US was the listing site, so the total amount of the buyer refund (in actualRefund.totalAmount field) and the final value fee credit amount (in actualRefund.feeCreditAmount field) are shown in US dollars. The actualRefundDetail.netChargeAmount container shows the net charge amount of the refund in Canadian dollars after the conversion of USD to CAD, and subtracting the final values fees amount in actualRefund.feeCreditAmount field. The exchange rate used to perform the conversion is also shown in the actualRefundDetail.netChargeAmount container.

The actualRefundDetail.fundings container shows the seller's funding source to reimburse eBay for the buyer refund. In this case, eBay used the seller's available payout funds to recoup the buyer refund.

JSON format.
{
	"cancelDetail": {
		"cancelId": "5********5",
		"marketplaceId": "EBAY_US",
		"legacyOrderId": "0************9",
		"requestorType": "SELLER",
		"cancelReason": "BUYER_ASKED_CANCEL",
		"cancelState": "CLOSED",
		"cancelStatus": "CANCEL_CLOSED_WITH_REFUND",
		"cancelCloseReason": "FULL_REFUNDED",
		"partialOrderType": "FULL_ORDER",
		"paymentStatus": "ONLINE_PAID",
		"requestRefundAmount": {
				"value": 34.67,
				"currency": "USD"
		},
		"cancelRequestDate": {
				"value": "2020-08-11T22:32:10.000Z"
		},
		"cancelCloseDate": {
				"value": "2020-08-11T22:37:28.000Z"
		},
		"buyerLoginName": "p**********3",
		"sellerLoginName": "c**********3",
		"activityHistories": [
				{
					"activityType": "SELLER_CREATE_CANCEL",
					"activityParty": "SELLER",
					"actionDate": {
							"value": "2020-08-11T22:32:10.000Z"
					},
					"stateFrom": "INITIAL",
					"stateTo": "REFUND_PENDING"
				},
				{
					"activityType": "SYSTEM_REFUND",
					"activityParty": "UNKNOWN",
					"actionDate": {
							"value": "2020-08-11T22:32:11.000Z"
					},
					"stateFrom": "REFUND_PENDING",
					"stateTo": "REFUND_INITIATED"
				},
				{
					"activityType": "SYSTEM_NOTIFY_REFUND_STATUS",
					"activityParty": "UNKNOWN",
					"actionDate": {
							"value": "2020-08-11T22:37:27.000Z"
					},
					"stateFrom": "REFUND_INITIATED",
					"stateTo": "CLOSED"
				}
		],
		"moneyMovementInfo": [
				{
					"moneyMovementType": "SELLER_VOLUNTARY_REFUND",
					"status": "SUCCESS",
					"requestedAmount": {
							"value": 34.67,
							"currency": "USD"
					},
					"actualAmount": {
							"value": 34.67,
							"currency": "USD"
					},
					"creationDate": {
							"value": "2020-08-11T22:32:11.000Z"
					}
				}
		],
		"refundInfo": {
				"actualRefundDetail": {
					"actualRefund": {
							"totalAmount": {
									"value": 34.67,
									"currency": "USD"
							},
							"feeCreditAmount": {
									"value": 3.53,
									"currency": "USD"
							}
					},
					"netChargeAmount": {
							"value": 40.38,
							"convertedFromValue": 31.14,
							"convertedFromCurrency": "USD",
							"currency": "CAD",
							"exchangeRate": "1.29665"
					},
					"outstandingAmount": {
							"value": 0,
							"currency": "CAD"
					},
					"fundings": [
							{
								"date": {
										"value": "2020-08-11T22:32:11.556Z"
								},
								"amount": {
										"value": 40.38,
										"currency": "CAD"
								},
								"fundingSource": {
										"type": "AVAILABLE_FUNDS"
								},
								"fundingStatus": "FUNDED"
							}
					]
				}
		}
	}
}

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Input Output Samples Change History

Change History

Change Date Description