eBay Post-Order APIVersion 2.7.1

CancelReasonEnum

This enum type lists the possible reasons why an order may be cancelled.

Types that use CancelReasonEnum:

Calls that use one or more values of CancelReasonEnum:

Enumeration Values

Value Description
ADDRESS_ISSUES The seller is canceling the order because there are issues with the destination address supplied by the buyer.
BUYER_ASKED_CANCEL The order is being canceled on the buyer's request. This cancel reason does not result in a defect on the seller's record.
BUYER_CANCEL_OR_ADDRESS_ISSUE Buyer cancelled or there was an issue with the shipping address.
FOUND_CHEAPER_PRICE The buyer has found a cheaper price for the item somewhere else, so wants to cancel.
ORDER_MISTAKE The buyer made a purchasing mistake.
ORDER_UNPAID The seller is canceling the order because the buyer has not paid for the order. This cancel reason does not result in a defect on the seller's record.
OTHER Another reason was given for cancellation request.
OUT_OF_STOCK_OR_CANNOT_FULFILL The seller canceled the order because the item is out of stock or there is another fulfillment issue.

This cancellation reason does not result in a defect on the seller's record when used as described in How to use the out-of-stock option. Otherwise, this cancellation reason may impact a seller's rating.
PRICE_TOO_HIGH Buyer feel the price for the item is too high.
UNKNOWN The cancel reason is unknown.
WONT_ARRIVE_IN_TIME The buyer wants to cancel because the item did not arrive within the expected delivery window.
WRONG_PAYMENT_METHOD Buyer used the wrong payment method.
WRONG_SHIPPING_ADDRESS The wrong shipping address is on file for the buyer.
WRONG_SHIPPING_METHOD The wrong shipping method was selected.
  * See the Enumeration Index to see exact use of each enumeration value in the API.