CancelReasonEnum
This enum type lists the possible reasons why an order may be cancelled.
Types that use CancelReasonEnum:
Calls that use one or more values of CancelReasonEnum:
Enumeration Values
| Value | Description |
| ADDRESS_ISSUES | The seller is canceling the order because there are issues with the destination address supplied by the buyer. |
| BUYER_ASKED_CANCEL | The order is being canceled on the buyer's request. This cancel reason does not result in a defect on the seller's record. |
| BUYER_CANCEL_OR_ADDRESS_ISSUE | Buyer cancelled or there was an issue with the shipping address. |
| FOUND_CHEAPER_PRICE | The buyer has found a cheaper price for the item somewhere else, so wants to cancel. |
| ORDER_MISTAKE | The buyer made a purchasing mistake. |
| ORDER_UNPAID | The seller is canceling the order because the buyer has not paid for the order. This cancel reason does not result in a defect on the seller's record. |
| OTHER | Another reason was given for cancellation request. |
| OUT_OF_STOCK_OR_CANNOT_FULFILL | The seller canceled the order because the item is out of stock or there is another fulfillment issue. This cancellation reason does not result in a defect on the seller's record when used as described in How to use the out-of-stock option. Otherwise, this cancellation reason may impact a seller's rating. |
| PRICE_TOO_HIGH | Buyer feel the price for the item is too high. |
| UNKNOWN | The cancel reason is unknown. |
| WONT_ARRIVE_IN_TIME | The buyer wants to cancel because the item did not arrive within the expected delivery window. |
| WRONG_PAYMENT_METHOD | Buyer used the wrong payment method. |
| WRONG_SHIPPING_ADDRESS | The wrong shipping address is on file for the buyer. |
| WRONG_SHIPPING_METHOD | The wrong shipping method was selected. |