eBay Post-Order APIVersion 2.7.1

CancelCloseReasonEnum

This enumerated type defines the possible reasons why a cancellation request was closed.

Types that use CancelCloseReasonEnum:

Calls that use one or more values of CancelCloseReasonEnum:

Enumeration Values

Value Description
BUYER_CONFIRM_NOT_PAID The buyer confirmed the approved cancellation request on a unpaid order.
BUYER_CONFIRM_REFUND The buyer confirmed that the refund was received from the approved cancellation request.
BUYER_CONFIRM_TIMEOUT_NON_PAYPAL_PAID The time allotted for the buyer to mark an order as paid (with a payment method other than PayPal) has expired.
BUYER_CONFIRM_TIMEOUT_PAYPAL_PAID The time allotted for the buyer to mark an order as paid (with PayPal as the payment method) has expired.
CHARGEBACK_DISPUTE_FILED When a chargeback is detected on the transaction being canceled, the cancellation is closed with the reason set to "Chargeback filed".
FULL_REFUNDED A full refund was issued to the buyer for this order.
FULL_REFUNDED_AS_PAYOUT Fully refunded as payout.
FULL_REFUNDED_T2_FAILED The overall transaction amount is separated into T1 and T2. Eg: Item price as T1 and Shipping, Tax are treated as T2. When we refund the transaction amount and when T1 is successful and T2 failed, we set this as the closer reason.
FULL_REFUNDED_T2_ONLY In case of failed T1, for local transactions.
INELIGIBLE_FOR_CANCEL There is a PayPal case for this order and PayPal will be handling this case going forward.
PAYOUT_FAILED Payout failed.
REFUND_FAILED After several tries, the refund operation was unsuccessful.
SELLER_APPROVE_TIMEOUT_PAID The time allotted for the seller to accept the cancellation request from the buyer for a paid order has expired.
SELLER_APPROVE_TIMEOUT_UNPAID The time allotted for the seller to accept the cancellation request from the buyer for an unpaid order has expired.
SELLER_APPROVE_UNPAID The buyer initiated the cancellation request for an unpaid order and the seller approved the request.
SELLER_CANCEL_UNPAID Seller cancelled an unpaid order.
SELLER_DECLINE The buyer initiated the cancellation request but the seller declined it.
SYSTEM_NOTIFY_SHIPPING_STATUS The buyer initiated the cancellation request but one or more line items in the order has been shipped, making an order cancellation impossible.
UNKNOWN The reason the order cancellation was closed is undetermined.
  * See the Enumeration Index to see exact use of each enumeration value in the API.