This required field indicates whether or not the seller accepts returns.
Applicable values are
. When set to
, this option indicates the seller allows items to be returned. Specify ReturnsNotAccepted
for an item if the seller does not accept returns.
On the eBay DE, IE, and UK, registered business sellers must accept returns for fixed-price items (including auction items with Buy It Now and any other fixed price formats) when the category requires a return policy. On some European sites, such as eBay Germany (DE), registered business sellers are required to accept returns. Use the Trading call GetUser
to determine the status of an eBay business seller in DE, IE, and UK. Review the User.SellerInfo.SellerBusinessType
field in the response. Note: In order for Top-Rated sellers to receive a Top-Rated Plus seal for their listings, returns must be accepted for their items (returnsAcceptedOption =
ReturnsAccepted) and handling time should be set to zero-day (same-day shipping) or one-day shipping. Set the handling time (in days) using the Item.DispatchTimeMax field.
Top-Rated listings qualify for the greatest average boost in Best Match and for the 20 percent Final Value Fee discount. For more information on eBay's Top-Rated seller program, see the Becoming a Top Rated Seller and qualifying for Top Rated Plus
page. For setSellerProfile: Updating the values in a business profile can effect the profiles in currently-listed items. In most cases, the updates made to a business policy can be streamlined into existing listings. However, if you update a business policy and the policy is invalid in the category where an item is listed, no error will be thrown and the policy will carry through the regular life of the listing. Sellers will be unable to re-list an item if it refers an invalid policy. Also note eBay will not update the policy's of a description if the listing has bids or sales, or if the listing ends within 12 hours.