EligibilityFailureReasonEnum
An enum that defines the different reasons that an order cancellation failed.
No calls use EligibilityFailureReasonEnum.
Enumeration Values
| Value | Description |
| CANCEL_WINDOW_ELAPSED | The time allowed for canceling an order has expired. |
| CANCELLATION_EXIST | An order cancellation already exists for this order. |
| CASE_EXIST | A case or inquiry exists for one or more of the line items in this order. |
| CHARGEBACK_OPENED | There is a chargeback opened on the cancellation transaction. |
| CROSS_SITE_ORDER | The order is a cross-border trade order and cross-border trade orders cannot be canceled with the Post-Order API. |
| DELETED_BUYER | The cancellation request failed because the buyer no longer exists in the system. |
| DUPLICATE_LINEITEM | A line item in the request was duplicated. |
| ELV_RETURN_OR_REVERSAL_EXISTS | The cancellation request is blocked due to an existing PayPal case. |
| FULL_REFUNDED_LINEITEM | The cancellation is blocked due to the reason that the line item was already fully refunded. |
| FULL_REFUNDED_ORDER | The cancel request is blocked because the order is already fully refunded. |
| IN_STORE_PICKUP_READY | The In-store pickup order is processed and ready to be picked up, canceling the order is not allowed. |
| INSTORE_PICKUP_MADE | The In-store pickup order has already been picked up, so the order cannot be canceled. |
| INTERNAL_SYSTEM_ERROR | There has been a system error, please try the call again. |
| INVALID_LINEITEM | A line item in the request was found to be invalid. |
| INVALID_ORDER | The order ID is invalid. |
| INVALID_USER | The user ID is invalid. |
| ITEM_LEVEL_ELIGIBILITY_FAILURE | Order level cancellation failed as one of the items in the order failed the eligibility check. |
| PARTIAL_CANCEL_NOT_ALLOWED | The cancellation request failed because partial-order cancellations are not supported. |
| PARTIAL_QUANTITY_NOT_ALLOWED | The cancellation request failed because a only the entire item quantity can be canceled. |
| PARTIAL_REFUNDED_ORDER | The cancel request is blocked because the order is already fully refunded via PayPal. |
| PAYMENT_PENDING | The cancellation request failed because there is a pending payment. |
| PAYPAL_DISPUTE_EXIST | A PayPal case for one or more of the line items in the order already exists. |
| REQUESTED_QUANTITY_NOT_AVAILABLE | The order was canceled because the quantity requested by the buyer is no longer available. |
| RETURN_EXIST | A return request for one or more of the line items in the order already exists. |
| SHIPPED_ORDER | The order (or order line item) has been shipped, so the order cannot be canceled. |
| UNKNOWN | The ineligibility reason is not determined. |
| UNPAID_ORDER | Based on this status, seller can close the cancel request with the cancel reason set to ORDER_UNPAID. |
| UNSUPPORTED_PAYMENT_METHOD | Cancellation will be blocked if the payment method is not a PayPal or eBay intermediated payment. |
| UNSUPPORTED_SITE | The marketplace ID is invalid. |