EligibilityFailureReasonEnum

An enum that defines the different reasons that an order cancellation failed.

No calls use EligibilityFailureReasonEnum.

Enumeration Values

Value	Description
CANCEL_WINDOW_ELAPSED	The time allowed for canceling an order has expired.
CANCELLATION_EXIST	An order cancellation already exists for this order.
CASE_EXIST	A case or inquiry exists for one or more of the line items in this order.
CHARGEBACK_OPENED	There is a chargeback opened on the cancellation transaction.
CROSS_SITE_ORDER	The order is a cross-border trade order and cross-border trade orders cannot be canceled with the Post-Order API.
DELETED_BUYER	The cancellation request failed because the buyer no longer exists in the system.
DUPLICATE_LINEITEM	A line item in the request was duplicated.
ELV_RETURN_OR_REVERSAL_EXISTS	The cancellation request is blocked due to an existing PayPal case.
FULL_REFUNDED_LINEITEM	The cancellation is blocked due to the reason that the line item was already fully refunded.
FULL_REFUNDED_ORDER	The cancel request is blocked because the order is already fully refunded.
IN_STORE_PICKUP_READY	The In-store pickup order is processed and ready to be picked up, canceling the order is not allowed.
INSTORE_PICKUP_MADE	The In-store pickup order has already been picked up, so the order cannot be canceled.
INTERNAL_SYSTEM_ERROR	There has been a system error, please try the call again.
INVALID_LINEITEM	A line item in the request was found to be invalid.
INVALID_ORDER	The order ID is invalid.
INVALID_USER	The user ID is invalid.
ITEM_LEVEL_ELIGIBILITY_FAILURE	Order level cancellation failed as one of the items in the order failed the eligibility check.
PARTIAL_CANCEL_NOT_ALLOWED	The cancellation request failed because partial-order cancellations are not supported.
PARTIAL_QUANTITY_NOT_ALLOWED	The cancellation request failed because a only the entire item quantity can be canceled.
PARTIAL_REFUNDED_ORDER	The cancel request is blocked because the order is already fully refunded via PayPal.
PAYMENT_PENDING	The cancellation request failed because there is a pending payment.
PAYPAL_DISPUTE_EXIST	A PayPal case for one or more of the line items in the order already exists.
REQUESTED_QUANTITY_NOT_AVAILABLE	The order was canceled because the quantity requested by the buyer is no longer available.
RETURN_EXIST	A return request for one or more of the line items in the order already exists.
SHIPPED_ORDER	The order (or order line item) has been shipped, so the order cannot be canceled.
UNKNOWN	The ineligibility reason is not determined.
UNPAID_ORDER	Based on this status, seller can close the cancel request with the cancel reason set to `ORDER_UNPAID`.
UNSUPPORTED_PAYMENT_METHOD	Cancellation will be blocked if the payment method is not a PayPal or eBay intermediated payment.
UNSUPPORTED_SITE	The marketplace ID is invalid.

* See the Enumeration Index to see exact use of each enumeration value in the API.