eBay Post-Order APIVersion 2.7.1

EligibilityFailureReasonEnum

An enum that defines the different reasons that an order cancellation failed.

No calls use EligibilityFailureReasonEnum.

Enumeration Values

Value Description
CANCEL_WINDOW_ELAPSED The time allowed for canceling an order has expired.
CANCELLATION_EXIST An order cancellation already exists for this order.
CASE_EXIST A case or inquiry exists for one or more of the line items in this order.
CHARGEBACK_OPENED There is a chargeback opened on the cancellation transaction.
CROSS_SITE_ORDER The order is a cross-border trade order and cross-border trade orders cannot be canceled with the Post-Order API.
DELETED_BUYER The cancellation request failed because the buyer no longer exists in the system.
DUPLICATE_LINEITEM A line item in the request was duplicated.
ELV_RETURN_OR_REVERSAL_EXISTS The cancellation request is blocked due to an existing PayPal case.
FULL_REFUNDED_LINEITEM The cancellation is blocked due to the reason that the line item was already fully refunded.
FULL_REFUNDED_ORDER The cancel request is blocked because the order is already fully refunded.
IN_STORE_PICKUP_READY The In-store pickup order is processed and ready to be picked up, canceling the order is not allowed.
INSTORE_PICKUP_MADE The In-store pickup order has already been picked up, so the order cannot be canceled.
INTERNAL_SYSTEM_ERROR There has been a system error, please try the call again.
INVALID_LINEITEM A line item in the request was found to be invalid.
INVALID_ORDER The order ID is invalid.
INVALID_USER The user ID is invalid.
ITEM_LEVEL_ELIGIBILITY_FAILURE Order level cancellation failed as one of the items in the order failed the eligibility check.
PARTIAL_CANCEL_NOT_ALLOWED The cancellation request failed because partial-order cancellations are not supported.
PARTIAL_QUANTITY_NOT_ALLOWED The cancellation request failed because a only the entire item quantity can be canceled.
PARTIAL_REFUNDED_ORDER The cancel request is blocked because the order is already fully refunded via PayPal.
PAYMENT_PENDING The cancellation request failed because there is a pending payment.
PAYPAL_DISPUTE_EXIST A PayPal case for one or more of the line items in the order already exists.
REQUESTED_QUANTITY_NOT_AVAILABLE The order was canceled because the quantity requested by the buyer is no longer available.
RETURN_EXIST A return request for one or more of the line items in the order already exists.
SHIPPED_ORDER The order (or order line item) has been shipped, so the order cannot be canceled.
UNKNOWN The ineligibility reason is not determined.
UNPAID_ORDER Based on this status, seller can close the cancel request with the cancel reason set to ORDER_UNPAID.
UNSUPPORTED_PAYMENT_METHOD Cancellation will be blocked if the payment method is not a PayPal or eBay intermediated payment.
UNSUPPORTED_SITE The marketplace ID is invalid.
  * See the Enumeration Index to see exact use of each enumeration value in the API.