EligibilityFailureReasonEnum
An enum that defines the different reasons that an order cancellation failed.
No calls use EligibilityFailureReasonEnum.
Enumeration Values
Value | Description |
CANCEL_WINDOW_ELAPSED | The time allowed for canceling an order has expired. |
CANCELLATION_EXIST | An order cancellation already exists for this order. |
CASE_EXIST | A case or inquiry exists for one or more of the line items in this order. |
CHARGEBACK_OPENED | There is a chargeback opened on the cancellation transaction. |
CROSS_SITE_ORDER | The order is a cross-border trade order and cross-border trade orders cannot be canceled with the Post-Order API. |
DELETED_BUYER | The cancellation request failed because the buyer no longer exists in the system. |
DUPLICATE_LINEITEM | A line item in the request was duplicated. |
ELV_RETURN_OR_REVERSAL_EXISTS | The cancellation request is blocked due to an existing PayPal case. |
FULL_REFUNDED_LINEITEM | The cancellation is blocked due to the reason that the line item was already fully refunded. |
FULL_REFUNDED_ORDER | The cancel request is blocked because the order is already fully refunded. |
IN_STORE_PICKUP_READY | The In-store pickup order is processed and ready to be picked up, canceling the order is not allowed. |
INSTORE_PICKUP_MADE | The In-store pickup order has already been picked up, so the order cannot be canceled. |
INTERNAL_SYSTEM_ERROR | There has been a system error, please try the call again. |
INVALID_LINEITEM | A line item in the request was found to be invalid. |
INVALID_ORDER | The order ID is invalid. |
INVALID_USER | The user ID is invalid. |
ITEM_LEVEL_ELIGIBILITY_FAILURE | Order level cancellation failed as one of the items in the order failed the eligibility check. |
PARTIAL_CANCEL_NOT_ALLOWED | The cancellation request failed because partial-order cancellations are not supported. |
PARTIAL_QUANTITY_NOT_ALLOWED | The cancellation request failed because a only the entire item quantity can be canceled. |
PARTIAL_REFUNDED_ORDER | The cancel request is blocked because the order is already fully refunded via PayPal. |
PAYMENT_PENDING | The cancellation request failed because there is a pending payment. |
PAYPAL_DISPUTE_EXIST | A PayPal case for one or more of the line items in the order already exists. |
REQUESTED_QUANTITY_NOT_AVAILABLE | The order was canceled because the quantity requested by the buyer is no longer available. |
RETURN_EXIST | A return request for one or more of the line items in the order already exists. |
SHIPPED_ORDER | The order (or order line item) has been shipped, so the order cannot be canceled. |
UNKNOWN | The ineligibility reason is not determined. |
UNPAID_ORDER | Based on this status, seller can close the cancel request with the cancel reason set to ORDER_UNPAID . |
UNSUPPORTED_PAYMENT_METHOD | Cancellation will be blocked if the payment method is not a PayPal or eBay intermediated payment. |
UNSUPPORTED_SITE | The marketplace ID is invalid. |