DecideReturnRequest

This is the root request container of the POST /post-order/v2/return/{returnId}/decide call.

Call that uses DecideReturnRequest:

/post-order/v2/return/{returnId}/decide POST

Fields

comments ( Text )

decision ( token )

keepOriginalItem ( boolean )

partialRefundAmount ( Amount )

RMANumber ( string )

rMAProvided ( boolean )

comments ( Text ) [0..?]

Optional container that allows the seller or buyer to provide more information about the action that is being performed with the decide call.

See the Field Index to learn which calls use comments.

decision ( token ) [0..?]

When the seller calls calls this method, they can set the value of this field to offer a return option to the buyer, approve or decline a return request, offer a partial refund to the buyer, or provide a Return Merchandise Authorization (RMA) number to the buyer.

If the buyer is making the call, the only supported values are ACCEPT_PARTIAL_REFUND or DECLINE_PARTIAL_REFUND, which allows the buyer to accept or decline the partial refund amount offered by the seller.

See the Field Index to learn which calls use decision.

keepOriginalItem ( boolean ) [0..?]

If set to true, the seller indicates that the buyer can keep the item they received instead of shipping it back to the seller when the refund request is accepted.

Default: false

See the Field Index to learn which calls use keepOriginalItem.

partialRefundAmount ( Amount ) [0..?]

This field is conditionally required if the seller is using the decide call to offer a partial refund amount to the buyer in order to settle the return request. This amount is the dollar value that the seller is willing to offer the buyer as a partial refund. This field has no relevance if anything other than OFFER_PARTIAL_REFUND is passed in the decision field.

See the Field Index to learn which calls use partialRefundAmount.

RMANumber ( string ) [0..?]

This field is conditionally required if the seller is using the POST /post-order/v2/return/{returnId}/decide call to provide a return merchandise authorization (RMA) to the buyer. The RMA value cannot be validated by eBay, so the seller should pay close attention to ensure that the RMA is accurate. If an RMA is provided in this field, the decision value should be PROVIDE_RMA.

See the Field Index to learn which calls use RMANumber.

rMAProvided ( boolean ) [0..?]

If set to true, it indicates that the seller provided an RMA number to the buyer for the return processing.

Default: false

See the Field Index to learn which calls use rMAProvided.