eBay Post-Order APIVersion 2.7.3
 

ReturnReasonTypeEnum

This enumeration type lists the broad categories about why a buyer opens a return request.

Type that uses ReturnReasonTypeEnum:

Calls that use one or more values of ReturnReasonTypeEnum:

Enumeration Values

Value Description
CANCEL This enumeration value is returned if a cancellation request was made by the buyer after the item was already shipped by the seller.
INSTORE This enumeration value is returned if the return item was part of an In-Store Pickup or a Click and Collect order, and the buyer is returning the item to a local brick-and-mortar store.
REMORSE This enumeration value is returned if the buyer is returning the item for a buyer's remorse reason, which means that there is nothing actually wrong with the item.
SNAD This enumeration value is returned if the buyer found the item to be Significantly Not As Described, so the buyer wants to return the item.
UNKNOWN This enumeration value is returned if the return reason category is not known.
  * See the Enumeration Index to see exact use of each enumeration value in the API.