eBay Post-Order APIVersion 2.7.1

INRCreationReasonEnum

This enumeration type lists the possible reason why an 'Item not received' (INR) inquiry is opened by a buyer.

Type that uses INRCreationReasonEnum:

Call that uses one or more values of INRCreationReasonEnum:

Enumeration Values

Value Description
EMPTY_BOX This enumeration value indicates that the buyer created an INR inquiry because a shipment was received, but it was an empty box.
INCOMPLETE_ORDER This enumeration value indicates that the buyer created an INR inquiry because they received an incomplete order, or an order that does not include this particular line item.
ITEM_NOT_RECEIVED_ASK_FOR_REFUND This enumeration value indicates that the buyer created an INR inquiry because they have not received the item within the expected delivery window, and now they just want a refund.
ITEM_NOT_RECEIVED_TRACKING_SHOWS_DELIVERED This enumeration value indicates that the buyer created an INR inquiry because tracking information shows the line item was delivered, but the buyer does not have the line item.
LATE_ORDER This enumeration value indicates that the buyer created an INR inquiry because the order was received, but it was not received within the expected delivery window, and now they just want a refund.
TRACKING_INFO_UNAVAILABLE This enumeration value indicates that the buyer created an INR inquiry because shipment tracking information is not available for the line item.
UNKNOWN This enumeration value indicates that the reason why the buyer created an INR inquiry is unknown.
  * See the Enumeration Index to see exact use of each enumeration value in the API.