eBay Post-Order APIVersion 2.7.1


This enumerated type contains a list of values that indicate the current status of a case, or an action that just occurred on a case, or an action that needs to occur next during the life of a case.

Type that uses CaseStatusEnum:

Call that uses one or more values of CaseStatusEnum:

Enumeration Values

Value Description
CLOSED Indicates the case is closed.
CS_CLOSED Indicates customer support has closed the case.
ON_HOLD Indicates the case is on hold.
OPEN Indicates the case is open.
OTHER Indicates the status of the case cannot be determined.
REFUND_AGREED_BUT_FAILED Indicates the buyer and seller have agreed upon a refund solution, but the refund transaction failed.
WAITING_CS Indicates the case is waiting on a response from customer support.
WAITING_DELIVERY Indicates the buyer is awaiting for delivery of the shipped item.
  * See the Enumeration Index to see exact use of each enumeration value in the API.