This required field indicates whether or not the seller accepts returns.
Applicable values are
. When set to
, this option indicates the seller allows items to be returned. Specify ReturnsNotAccepted
for a listing if returns are not accepted.
On the eBay DE, IE, and UK marketplaces, registered business sellers must accept returns for fixed-price items (including auction items with Buy It Now and any other fixed price formats) when the category requires a return policy. On some European sites, such as eBay Germany (DE), registered business sellers are required to accept returns. Use the Trading call GetUser
to determine the status of an eBay business seller in DE, IE, and UK. Review the User.SellerInfo.SellerBusinessType
field in the response. Note: In order for Top-Rated sellers to receive a Top-Rated Plus seal for their listings, returns must be accepted for their items (ReturnsAcceptedOption =
ReturnsAccepted) and handling time should be set to zero-day (same-day shipping) or one-day shipping. Set the handling time (in days) using the Item.DispatchTimeMax field.
Top-Rated listings qualify for the greatest average boost in Best Match and for the 20 percent Final Value Fee discount. For more information on eBay's Top-Rated seller program, see the Seller levels and performance standards
page. For ReviseItem only:
You cannot change the value of this field if the listing has bids or sales, or if the listing ends within 12 hours. For more details, see the ReturnPolicy
description. Note: If a seller ships internationally, and wants to define and use a separate international returns policy, the international equivalent of this field is the InternationalReturnsAcceptedOption field.