The Marketing API is a marketing and merchandising tool that can help sellers scale their sales by giving them the ability to offer appealing discounts and eye catching ad placements, all of which display in key spots throughout the eBay buying flows.
When online shoppers have more retail options than ever, giving visibility to your item listings with ad placements and discount offers can help to set your inventory apart from the masses. Whether it’s increasing basket size with a Buy 2, Get 20% Off deal, clearing out last season’s stock with simple offering $10 off the standard price, or showcasing key listings in prominent locations, the Marketing API lets sellers craft marketing schemes that match their business needs.
The Marketing API gives merchants and sellers the ability to create and manage both Promoted Listings ads and Promotions Manager discounts:
- Promoted Listings is an eBay advertising service that highlights and promotes the listings that are included in a seller's ad campaigns.
- Promotions Manager is a free service that lets sellers offer discounts on selected items as a way to increase visibility into their inventory.
The Marketing API also gives sellers the ability to run reports on their Promoted Listings ads and Promotions Manager discounts, which lets sellers evaluate their marketing efforts and find the most effective ways to increase sales.
Note: The Marketing API is available to any seller who has an active eBay Store subscription and who has signed the Terms and Conditions for use of the service (see the Marketing API overview section below for details on the Terms and Conditions for each product). The Marketing API works with items that have been configured and placed into an eBay inventory with the Inventory API, and it works with listings created with the Trading API.
The rest of this topic is divided into two main sections:
This overview contains:
- Promoted Listings technical overview
- Promoted Listings use cases
- Promoted Listings requirements and restrictions
Promoted Listings technical overview
Promoted Listings is divided into the following set of resources, where each has set of methods that operate on that resource:
campaign - Create and manage campaigns with the methods in this resource.
- ad - Add items, either individually or in bulk, to existing campaigns. You can also get a list of existing campaign ads, update bid percentages, and delete ads using this resource.
- ad_report_task - Create report tasks that initiate the generation of a Promoted Listings report. There is also a method to delete report tasks.
- ad_report - Retrieve a completed Promoted Listings report with the getReport.
- ad_report_metadata - Get metadata about the fields that are required and optional for the different types of Promoted Listings reports. This metadata can help you create These are the fields that you use to create a report task.
Promoted Listings use cases
The following use cases outline the high-level ways that sellers can take advantage of Promoted Listings. The links lead to implementation information for each use case.
The methods in the campaign resource provide the basic Create, Read, Update, and Delete, or CRUD, operations for Promoted Listings campaigns:
- Create a campaign with createCampaign. For complete details, see Creating a Promoted Listings campaign.
- Get the details of existing campaigns with the following methods: getCampaign, getCampaigns, and getCampaignByName.
- Find the campaign that includes a specific item with findCampaignByAdReference.
- Update a campaign's name, and it's start and end dates with updateCampaignIdentification.
- Update the bid percentage that's set for a specific item with updateBid.
- Clone a campaign that has ended, making it easy to continue a promotion that you've already created, with cloneCampaign.
- Delete campaigns with deleteCampaign.
Add items one at a time or in bulk to ad campaigns
Seller's can add inventory items to campaigns using item keys, or by specifying a set of rules that select the items to include in a campaign. For details, see Specifying the items to include in a campaign.
Pause and restart ad campaigns
Create reports on the performance of your Promoted Listings campaigns
Promoted Listings includes a reporting service that lets you create five different types of reports that gives sellers different views of how their promotions are performing. For details, see Creating Promoted Listing reports.
Promoted Listings requirements and restrictions
This section details the requirement and restrictions pertaining to Promoted Listings campaigns and item promotions.
You can create Promoted Listings campaigns only on the following eBay marketplaces:
- eBay US (
- Australia (
- Germany (
- Great Britain (
Promoted Listings listing requirements
Before an item can be added to a Promoted Listings campaign, it must meet the following listing requirements:
- The listing must be a fixed price (Buy It Now) item.
- The listing must be a multiple-quantity listing.
- The listing must be in a category supported by Promoted Listings.
- The listing cannot be for real estate or motors.
Note: The Sandbox does not have all the functionality needed to do end-to-end testing on the Promoted Listings service. Specifically, you cannot run Promoted Listings reports in the Sandbox.
Before a seller can create a Promoted Listings campaign, they must meet the following requirements:
- The seller must have an active eBay store subscription, or they must have a US or Global Top Rated Sellers status and be selling on the US marketplace.
- The seller must accept the terms and conditions for the marketplace on which they want to create Promoted Listings campaigns.
The table below lists the links to terms and conditions for the marketplaces that support Promoted Listings:
This overview contains:
- Promotions Manager technical overview
- Promotions Manager use cases
- Promotions Manager requirements and restrictions
Promotions Manager technical overview
Promotions Manager lets sellers configure various types of discounts on the items in their inventory. The promotions can run for a specified period of time and they can include specific items, or items chosen via a specified item criteria.
Promotions Manager has two distinct types of discount promotions:
- Item price markdowns – Known simply as markdown promotions, these are simple promotions where sellers temporarily "markdown" the price of a selected set of items. The discounts can be either a monetary amount or a percentage off the normal price.
- Item promotions – Casually called threshold promotions, sellers configure these promotions to trigger when the buyer meets a certain "threshold." Sellers can offer price and percentage discounts on either a set of items, or on an order. For example, you can configure the following with threshold promotions:
- By 1 Get 1 Free
- Spend $60, Get 20% off
Promotions Manager has the following set of resources:
item_price_markdown - Create and manage direct price and percentage discounts using the methods in this resource.
item_promotion - Create and manage discounts that are triggered by a threshold using the methods in this resource.
promotion - Retrieve a seller's promotions offered through Promotions Manager. You can also pause and resume promotions using this resource.
promotion_report - Retrieve a report that details the seller's promotions on a specified marketplace.
promotion_summary_report - Retrieve a report that summarizes the seller's promotions on a specified marketplace.
Promotions Manager use cases
The high-level use cases for Discount Manager are outlined below. The links lead to implementation information for each use case.
Create and manage markdown promotions
The Marketing API provides the basic Create, Read, Update, and Delete, or CRUD, operations for markdown promotions:
- markdown an item promotion with createItemPriceMarkdownPromotion.
- Get the details of an existing markdown promotion with getItemPriceMarkdownPromotion.
- Update the details of an item promotion with updateItemPriceMarkdownPromotion.
- Delete an item promotion with deleteItemPriceMarkdownPromotion.
- Get the listings associated with a specific markdown promotion with getListingSet.
Create and manage threshold promotions
The methods in the item_promotion and promotion resources provide the basic CRUD operations for threshold promotions:
- Create an item promotion with createItemPromotion.
- Get the details of an existing item promotion with getItemPromotion.
- Get the listings associated with a specific item promotion with getListingSet.
- Get a list of a seller's current promotions with getPromotions.
- Update the details of an item promotion with updateItemPromotion.
- Delete an item promotion with deleteItemPromotion.
Pause and restart Promotions Manager promotions
Create Promotions Manager reports
The item promotions service generates two types of reports for a seller's item promotions:
- Item Promotions Report – Call getPromotionReports to retrieve a list of a seller's running, paused, and ended promotions. Use the report ID returned by this report to get the full summary report. You can filter the returned reports by marketplace and by the promotion state.
- Summary Report – Call getPromotionSummaryReport to retrieve a report that summarizes a seller's promotions by marketplace.
For information on how to interpret the Summary Report, see Reading Promotions Manager Summary Reports.
Promotions Manager requirements and restrictions
Promotions Manager promotions are supported only on the following eBay marketplaces:
- eBay US (
- Australia (
- Germany (
- Spain (
- France (
- Great Britain (
- Italy (
In addition, for markdown promotions, an item must be listed at the same price (item price plus shipping cost) without being part of a sale for a set number of days.
The following table lists the days that an item must be listed at stable price before it is eligible for an item price markdown promotion:
|Marketplace||Days listed at a stable price|
Great Britan (
Note that for the US marketplace (
EBAY_US), you can offer a markdown promotion as soon as it is listed.
Promotions Manager listing requirements
An item must meet the following listing requirements before it can be added to a Promotions Manager promotion:
- The listing must be either a fixed price item or an Auction with a Buy It Now option. If you remove the Buy It Now option from an auction, the item is dropped from the promotion.
The listing must be an active listing on the same marketplace on which the promotion runs.
For example, if you create a promotion for inventory that's actively listed on the US marketplace (
EBAY_US), the promotion will not display on other marketplaces, even if you provide international shipping to other countries with an eBay marketplace.
To clarify, suppose you run a promotion on an item listed on the US marketplace, but also ship to Australia. If you want to discount the item for domestic Australian buyers, you need to create a listing on the Australian site (
ebay.com.au), then run the promotion with that listing.
- The listing must offer an electronic payment method.
A seller must have an active eBay store subscription before they can promoted listings with Promotions Manager.