Populate this complex object if your international return policy differs from your domestic return policy (by default, international return policies inherit their settings from the settings in the domestic return policy).
For example, you might want to offer free returns for domestic shipments, but have a return policy where the buyer pays for returns from non-domestic regions.
Type that uses InternationalReturnPolicyInfo:
Calls that use InternationalReturnPolicyInfo:
MoneyBack for all eBay marketplaces except for the US marketplace. This value is required for international returns when ReturnsAcceptedOption=ReturnsAccepted.
Depending on the Seller's return policy and the specifics of a return, either the buyer or the seller can be responsible for the return shipping costs.
EBAY_US: You can set this value to either
MoneyBackOrReplacement. If a seller has the depth of inventory to support an exchange for an identical item, you can set
MoneyBackOrReplacement. Otherwise, eBay recommends you set this value to its default value,
Applicable values are
ReturnsNotAccepted. When set to
ReturnsAccepted, this option indicates the seller allows international returns. If the seller does not accept international returns, they can specify ReturnsNotAccepted.
On the eBay DE, IE, and UK, registered business sellers must accept returns for fixed-price items (including auction items with Buy It Now and any other fixed price formats) when the category requires a return policy. On some European sites, such as eBay Germany (DE), registered business sellers are required to accept returns. Use the Trading call GetUser to determine the status of an eBay business seller in DE, IE, and UK. Review the User.SellerInfo.SellerBusinessType field in the response.
Applicable values: Retrieve the values supported by a marketplace by calling GeteBayDetails with DetailName set to
ReturnPolicyDetails, then review ReturnPolicyDetails.ReturnsWithin.ReturnsWithinOption in the response.
Seller. This value is required for international returns when ReturnsAcceptedOption=ReturnsAccepted.
Depending on the Seller's return policy and the specifics of a return, either the buyer or the seller can be responsible for the return shipping costs. Note that the seller is always responsible for return shipping costs for SNAD-related issues.
Use GeteBayDetails (with DetailName=ReturnPolicyDetails) and review the returned ReturnPolicyDetails.ShippingCostPaidBy values to see the values supported by a marketplace.