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Published: December 04 2018, 2:49:00 PMUpdated: November 28 2020, 12:52:39 PM


Currently, the procedure to link your PayPal sandbox account with your eBay sandbox account is not working properly. To request help:


1.       You will need to file a ticket.  You can do so in two ways

a.    File a support ticket here, https://developer.ebay.com/my/support/tickets?tab=request-support

b.    File a contact us ticket here (search for “I need to link my eBay and PayPal Sandbox account”, https://developer.ebay.com/contact-us

2.       In both cases we will need to provide the following information

a.    The eBay sandbox test username (starts with testuser_)

b.    The PayPal sandbox user email address

c.     IF you filed a contact us ticket please also complete the “Your developer account username” input so we can send a confirmation email


Useful articles:

How to create an eBay Sandbox account ?

How to create a PayPal Sandbox account? 

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