fulfillment API1.19.9


This method is used to upload an evidence file for a contested payment dispute. The unique identifier of the payment dispute is passed in as a path parameter, and unique identifiers for payment disputes can be retrieved with the getPaymentDisputeSummaries method.

The uploadEvidenceFile only uploads an encrypted, binary image file (using multipart/form-data HTTP request header), and does not have a request payload. The three image formats supported at this time are .JPEG, .JPG, and .PNG.

Once the file is successfully uploaded, the seller will need to grab the fileId value in the response payload to add this file to a new evidence set using the addEvidence method, or to add this file to an existing evidence set using the updateEvidence method.


Resource URI (production)

POST https://apiz.ebay.com/sell/fulfillment/v1/payment_dispute/{payment_dispute_id}/upload_evidence_file

URI parameters

payment_dispute_idstringThis is the unique identifier of the payment dispute. This path parameter must be passed into the call URI to identify the payment dispute for which the user plans to upload an evidence file. This identifier is automatically created by eBay once the payment dispute comes into the eBay managed payments system. The unique identifier for payment disputes is returned in the paymentDisputeId field in the getPaymentDisputeSummaries response.

This path parameter is required, and the actual identifier value is passed in right after the payment_dispute resource. See the Resource URI above.

Occurrence: Required

HTTP request headers

All requests made to eBay REST operations require you to provide the Authorization HTTP header for authentication authorization.

OAuth scope

This request requires an access token created with the client credentials grant flow, using one or more scopes from the following list (please check your Application Keys page for a list of OAuth scopes available to your application):


See OAuth access tokens for more information.


HTTP response headers

{ /* FileEvidence */ }
Output container/fieldTypeDescription
fileIdstringIf an uploadEvidenceFile call is successful, a unique identifier of this evidence file will be returned in the uploadEvidenceFile response payload. This unique fileId value is then used to either add this evidence file to a new evidence set using the addEvidence method, or to add this file to an existing evidence set using the updateEvidence method.

Note that if an evidence set already exists for a payment dispute, the getPaymentDispute method will return both the evidenceId (unique identifier of evidence set) value, and the fileId (unique identifier of a file within that evidence set) value(s).

Occurrence: Always

HTTP status codes

This call can return one of the following HTTP status codes. For an overview of the status codes, see HTTP status codes in Using eBay RESTful APIs.

400Bad Request
404Not Found
500Internal Server Error

Error codes

For more on errors, plus the codes of other common errors, see Handling errors.

33000API_FULFILLMENTAPPLICATIONThere was a problem with an eBay internal system or process. Contact eBay developer support for assistance.
33001API_FULFILLMENTREQUESTInvalid Payment Dispute Id
33004API_FULFILLMENTREQUESTUpload file for evidence is not permitted for given payment dispute state.
33005API_FULFILLMENTREQUESTFile type is invalid.
33006API_FULFILLMENTREQUESTFile size should be less than 10 Mb.



New to making API calls? Please see Making a Call.

Note: Identifiers, such as order IDs or user IDs, and personal data in these samples might be anonymized or may no longer be active on eBay. If necessary, substitute current, relevant eBay data in your requests.

Sample 1: Upload an evidence file

The seller uploads an evidence file (in .JPG format) using multipart/form-data HTTP request header. The unique identifier of the payment dispute (to associate the file with) is passed in as a path parameter.


There is no request payload. A .JPG file is uploaded using multipart/form-data HTTP request header.


With a successful call, the response payload shows the unique identifier of the evidence file that was successfully uploaded. This file ID will be used when adding this file to a new or existing evidence set.