Skip to main content

Complex type that that gets populated with a response containing a return policy.

Types that use SetReturnPolicyResponse

Not used by any types.

Calls that use SetReturnPolicyResponse

Fields

Field
Type
Description
categoryTypes
array of CategoryType
This field always returns ALL_EXCLUDING_MOTORS_VEHICLES for return business policies, since return business policies are not applicable to motor vehicle listings.
description
A seller-defined description of the return business policy. This description is only for the seller's use, and is not exposed on any eBay pages. This field is returned if set for the policy.

Max length: 250
extendedHolidayReturnsOffered

Important! This field is deprecated, since eBay no longer supports extended holiday returns. This field should no longer be returned.

internationalOverride
This container is used by the seller to specify a separate international return policy, and will only be returned if the seller has set a separate return policy for international orders. If a separate international return policy is not defined by a seller, all of the domestic return policy settings will also apply to international orders.
marketplaceId
The ID of the eBay marketplace to which this return business policy applies.
name
A seller-defined name for this return business policy. Names must be unique for policies assigned to the same marketplace.

Max length: 64
refundMethod
This value indicates the refund method that will be used by the seller for buyer returns. In most cases, buyers will get their money back for returns, but for sellers who offer the 'Click and Collect' and 'Buy Online, Pick up in Store' option, the seller is able to offer a store/merchandise credit in addition to the 'money back' option. The buyer recieving money back for a return is always an option available to the buyer, even if this field is set to MERCHANDISE_CREDIT, or if this field is not returned at all.
restockingFeePercentage

Important! This field is deprecated, since eBay no longer allows sellers to charge a restocking fee for buyer remorse returns.

returnInstructions
This text-based field provides more details on seller-specified return instructions.

Important! This field is no longer supported on many eBay marketplaces. To see if a marketplace and eBay category does support this field, call getReturnPolicies method of the Metadata API. Then you will look for the policyDescriptionEnabled field with a value of true for the eBay category.


Max length: 5000 (8000 for DE)
returnMethod
This field will be returned if the seller is willing and able to offer an alternative return method other than 'money back', such as an exchange or replacement item.
returnPeriod
This container specifies the amount of days that the buyer has to return the item after receiving it. The return period begins when the item is marked "delivered" at the buyer's specified ship-to location. This container will be returned unless the business policy states that the seller does not accept returns.
returnPolicyId
A unique eBay-assigned ID for a return business policy. This ID is generated when the policy is created.
returnsAccepted
If set to true, the seller accepts returns. If set to false, this field indicates that the seller does not accept returns.
returnShippingCostPayer
This field indicates who is responsible for paying for the shipping charges for returned items. The field can be set to either BUYER or SELLER.

Note that the seller is always responsible for return shipping costs for SNAD-related issues.

This container will be returned unless the business policy states that the seller does not accept returns.
warnings
array of ErrorDetailV3
An array of one or more errors or warnings that were generated during the processing of the request. If there were no issues with the request, this array will return empty.