Skip to main content
Published: December 11 2006, 5:55:00 PMUpdated: November 28 2020, 3:06:31 PM

When I try to list an Item, I get the following error:

 

<?xml version="1.0" encoding="utf-8"?>

<AddItemResponse xmlns="urn:ebay:apis:eBLBaseComponents">

  <Timestamp>2006-12-12T00:30:01.465Z</Timestamp>

  <Ack>Failure</Ack>

  <Errors>

    <ShortMessage>Unregistered user or registration not confirmed.</ShortMessage>

    <LongMessage>Unregistered users or users who have not completed their registration can not complete this request.</LongMessage>

    <ErrorCode>117</ErrorCode>

    <SeverityCode>Error</SeverityCode>

    <ErrorClassification>RequestError</ErrorClassification>

  </Errors>

  <Errors>

    <ShortMessage>No Seller Account</ShortMessage>

    <LongMessage>No Seller Account</LongMessage>

    <ErrorCode>2190909</ErrorCode>

    <SeverityCode>Error</SeverityCode>

    <ErrorClassification>RequestError</ErrorClassification>

  </Errors>

  <Version>489</Version>

  <Build>e489_core_Bundled_3911334_R1</Build>

</AddItemResponse>

How can I fix this?

Summary

After creating an account, you need to set it up as a seller account. 

To set up a seller account on Production:
https://scgi.ebay.com/ws1/eBayISAPI.dll?SellerRegistrationWelcome&reporting=1&nonCountry=0&accountType=0

To set up a seller account on Sandbox:
Sandbox does not go through the verification and validation as the production, since it is a test environment.  The easiest way to create and setup an account as a seller account at the same time, use the eBay Sandbox User Registration .  If you have already created an account, then you can make use of the API call ValidateTestUserRegistration to set up the account as a seller account.
 



Additional Resources

How well did this answer your question?
Answers others found helpful