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This root container defines a seller's fulfillment policy for a specific marketplace and category group. This type is used when creating or updating a fulfillment business policy.

Types that use FulfillmentPolicyRequest

Not used by any types.

Calls that use FulfillmentPolicyRequest

Fields

Field
Type
Description
categoryTypes
array of CategoryType
This container is used to specify whether the fulfillment business policy applies to motor vehicle listings, or if it applies to non-motor vehicle listings.
description
A seller-defined description of the fulfillment policy. This description is only for the seller's use, and is not exposed on any eBay pages.

Max length: 250
freightShipping
This field is included and set to true if freight shipping is available for the item. Freight shipping can be used for large items over 150 lbs.

Default: false
globalShipping
This field is included and set to true if the seller wants to use the Global Shipping Program for international shipments. See the Global Shipping Program help topic for more details and requirements on the Global Shipping Program.

It is possible for a seller to use a combination of the Global Shipping Program and other international shipping services.

If this value is set to false or if the field is omitted, the seller is responsible for manually specifying individual international shipping services (if the seller ships internationally)., as described in Setting up worldwide shipping.

Sellers can opt in or out of the Global Shipping Program through the Shipping preferences in My eBay.

Default: false

handlingTime
This container is used to specify the maximum number of business days the seller commits to for preparing and shipping an order after receiving a cleared payment for the order. This time does not include the transit time it takes the shipping carrier to deliver the order.

Valid values can vary by site and by category. To obtain the supported values for a site, call GeteBayDetails in the Trading API with DetailName set to DispatchTimeMaxDetails, then inspect the DispatchTimeMaxDetails container in the response for the time values supported by the site (typical handling times are 0, 1, 2, 3, 4, 5, 10, 15, and 20, but these can vary by site and may change over time.)

This field is conditionally required when the seller is offering one or more domestic or international shipping options, but it is not applicable when the item is only available through local pickup ("localPickup": "true"), or if it will be shipped through a freight shipping service ("freightShipping": "true").

Note that Top-Rated sellers must offer same-day or one-day handling for a listing in order for that listing to receive a Top Rated Plus seal on the View Item or Search Results pages. To offer zero-day or one-day handling, set field to '0' or '1', respectively.

localPickup
This field should be included and set to true if local pickup is one of the fulfillment options available to the buyer. It is possible for the seller to make local pickup and some shipping service options available to the buyer.

With local pickup, the buyer and seller make arrangements for pickup time and location.

Default: false
marketplaceId
The ID of the eBay marketplace to which this fulfillment policy applies.
name
A seller-defined name for this fulfillment policy. Names must be unique for policies assigned to the same marketplace.

Max length: 64
pickupDropOff
This field should be included and set to true if the seller offers the "Click and Collect" feature for an item.

To enable "Click and Collect" on a listing, a seller must be eligible for Click and Collect. Currently, Click and Collect is available to only large retail merchants selling in the eBay AU and UK marketplaces.

In addition to setting this field to true, the merchant must also do the following to enable the "Click and Collect" option on a listing:

  • Have inventory for the product at one or more physical stores tied to the merchant's account.

    Sellers can use the createInventoryLocaion method in the Inventory API to associate physical stores to their account and they can then can add inventory to specific store locations.

  • Set an immediate payment requirement on the item. The immediate payment feature requires the seller to:
    • Set the immediatePay flag in the payment policy to 'true'.
    • Have a valid store location with a complete street address.

When a merchant successfully lists an item with Click and Collect, prospective buyers within a reasonable distance from one of the merchant's stores (that has stock available) will see the "Available for Click and Collect" option on the listing, along with information on the closest store that has the item.

Default: false
shippingOptions
This array is used to provide detailed information on the domestic and international shipping options available for the policy. A separate ShippingOption object is required for domestic shipping service options and for international shipping service options (if the seller ships to international locations). The optionType field is used to indicate whether the ShippingOption object applies to domestic or international shipping, and the costType field is used to indicate whether flat-rate shipping or calculated shipping will be used. The rateTableId field can be used to associate a defined shipping rate table to the policy, and the packageHandlingCost container can be used to set a handling charge for the policy.

A separate ShippingServices object will be used to specify cost and other details for every available domestic and international shipping service option.

shipToLocations
This container consists of the regionIncluded and regionExcluded arrays, which are used to define the geographical regions/countries/states or provinces/domestic regions that a seller does and does not ship to for the associated fulfillment policy. Note that this container can be considered the master list of where the seller ships and does not ship, but there is also a shipToLocations container that can be set at the shipping service option level.

To retrieve the valid geographical shipping region values, two-digit country values, or special domestic regions for an eBay marketplace, call GeteBayDetails with DetailName value set to ExcludeShippingLocationDetails, then review the ExcludeShippingLocationDetails containers in the response for the strings you use in both the regionIncluded.regionName and in the regionExcluded.regionName fields. For valid geographical region names, look for the ExcludeShippingLocationDetails containers in the GeteBayDetails response where the Region value is Worldwide, and the valid values will be shown in the corresponding Location fields. For valid two-digit country codes, look for ExcludeShippingLocationDetails in the GeteBayDetails response where the Region value is one of the defined geographical regions, and the valid values will be shown in the corresponding Location fields. Alternatively, you can find the two-digit country code values in the CountryCodeEnum type definition. For valid domestic region values, look for ExcludeShippingLocationDetails in the GeteBayDetails response where the Region value is either Domestic Location or Additional Locations, and the valid values will be shown in the corresponding Location fields. The STATE_OR_PROVINCE region type is only applicable to the US and Canada, and valid values for US states are the same two-digit abbreviations used by the United States Postal Service, and valid values for Canadian provinces and territories are the same two-digit abbreviations used by the Canada Post.