Developers Program

Error - No Seller Account

Published: December 11 2006, 5:55:00 PMยทUpdated: July 28 2022, 11:29:02 PM

Products

Question

When I try to list an Item, I get the following error: <?xml version="1.0" encoding="utf-8"?> <AddItemResponse xmlns="urn:ebay:apis:eBLBaseComponents"> <Timestamp>2022-07-29T06:24:34.456Z</Timestamp> <Ack>Failure</Ack> <Errors> <ShortMessage>Unregistered user or registration not confirmed.</ShortMessage> <LongMessage>Unregistered users or users who have not completed their registration can not complete this request.</LongMessage> <ErrorCode>117</ErrorCode> <SeverityCode>Error</SeverityCode> <ErrorClassification>RequestError</ErrorClassification> </Errors> <Errors> <ShortMessage>No Seller Account</ShortMessage> <LongMessage>No Seller Account</LongMessage> <ErrorCode>2190909</ErrorCode> <SeverityCode>Error</SeverityCode> <ErrorClassification>RequestError</ErrorClassification> </Errors> <Version>1267</Version> <Build>E1267_UNI_API5_19110890_R1</Build> </AddItemResponse> How can I fix this?

Answer

Summary

After creating an account, you need to set it up as a seller account.

To set up a seller account on Production:
https://www.ebay.com/help/selling/getting-paid/registering-seller?id=5226

To set up a seller account on Sandbox:
Sandbox does not go through the verification and validation as the production, since it is a test environment. The easiest way to create and setup an account as a seller account at the same time, use the eBay Sandbox User Registration . If you have already created an account, then you can make use of the API call ValidateTestUserRegistration to set up the account as a seller account.


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