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Published: --Updated: May 10 2022, 3:33:49 PM

Certificate Authority change from DigiCert to Sectigo

 

After the eBay public API endpoints migrated Certificate Authority from Digicert to Sectigo, all the connections that can’t trust Sectigo Issued certificates will be disconnected. Before the migration, point your test environment to our one or more sandbox environment:

 

Trading API: https://api.sandbox.ebay.com

Shopping API: https://open.api.sandbox.ebay.com 

Finding API: https://svcs.sandbox.ebay.com 

 

If you can successfully make an API call, your application(s) support Sectigo issued the Certificates.

 

If your request fails and your application supports making direct API calls from a browser (e.g., using REST), users may also be affected if they are using older browsers or legacy versions of software,

 

Please upgrade user browser and OS newer than below version or latest version or add

Apple:

  • macOS Sierra 10.12.1 Public Beta 2
  • iOS 10

Microsoft:

  • Windows XP 
  • Windows Phone 7

Mozilla:

  • Firefox 36 

Google:

  • Android 5.1 

Opera:

  • [Browser release in December 2012]

360 Browser:

  • SE 10.1.1550.0 and Extreme browser 11.0.2031.0
 

 

If your request fails from API applications, check your logs to see why.  if you see an error similar to one of the following shown below:

The PKIX path validation failed exception 

javax.net.ssl.SSLHandshakeException:

 sun.security.validator.ValidatorException:

   PKIX path validation failed:

     java.security.cert.CertPathValidatorException:

       signature check failed

 

Please follow up with your application stack vendor documentation to update your application or system to include Sectigo Intermediate Certificate and Trusted Root Certificate in PEM form. This will help build the trust chain between Root and End Entity Certificate, hence we call them "chain certificates''

 

[Download] SHA-2 Root : USERTrust RSA Certification Authority

 

 

Some vendor resource on how to install CA Certificate

Microsoft Windows

Ubuntu

Redhat

IBM JRE

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