Find the answer to your question
Advanced Search
GetFeedback sometimes returns the BotBlock message even though I have not exceed my daily call limit. Why does this happen?
Summary
If you make a large number of GetFeedback calls, even though you do not exceed your daily call limit, you can trigger BotBlock. There are
certain rules which monitor the usage and pattern of GetFeedback calls, to prevent any action that may undermine the feedback or rating systems, as per the
user agreement:
http://pages.ebay.com/help/policies/user-agreement.html
As a best practice, to minimize the number of GetFeedback calls, use it to get only those feedback records that are not already stored in your database.
Feedback records change very infrequently and are returned with the newest records first. If you are developing a seller application, your application
should retrieve pages only until the page contains a record that was previously retrieved.
Once you get the BotBlock message, you will get it for all subsequent GetFeedback calls. You need to wait for the BotBlock to clear for your
application before you can get a normal response. BotBlock normally clears within an hour. Hence, if you get a BotBlock message, wait for an hour
before you make any further calls.
Additional Resources
-
Documentation:
GetFeedback