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Published: May 22 2007, 2:21:00 PMUpdated: November 28 2020, 3:46:39 PM

With Feedback 2.0, am I required to fill up the detailed seller ratings when I leave feedback for the seller?

Summary

In the LeaveFeedback call, the DetailedSellerRating container is optional - the buyer can choose to set the DetailedSellerRating or continue to leave feedback as they did.  The change introduced in Feedback 2.0, is that the buyers now have an opportunity to leave detailed seller rating for the seller.  Buyers can rate the seller on a scale of 1 to 5, for the following:

  • Item Description
  • Communication
  • Shipping time
  • Shipping & Handling Charges


with 1 being the lowest and 5 being the highest rating.

 
If you leave feedback as seller, then there is no change.  You just need to set the CommentType and CommentText, as you did.

As a seller, when you make a call to GetFeedback, you will see the DetailedSellerRating container with the rating count and rating score.

At the time of writing this article, Feedback 2.0 is available on the following eBay sites:
US, Australia, Belgium, France, India, Ireland, Italy, Poland and the United Kingdom

 


Detailed Description

Here is a sample LeaveFeedback call for a seller with the DetailedSellerRating container:
 

<?xml version="1.0" encoding="utf-8"?>

<LeaveFeedbackRequest xmlns="urn:ebay:apis:eBLBaseComponents">

  <Version>513</Version>

  <TargetUser>apitest11</TargetUser>

  <ItemID>12345678976</ItemID>

  <!-- TransactionID required if the listing is a multi-item listing -->

  <TransactionID>0</TransactionID>

  <CommentType>Positive</CommentType>

  <CommentText>Great seller!!!!</CommentText>

  <SellerItemRatingDetailArray>

    <ItemRatingDetails>

      <RatingDetail>ItemAsDescribed</RatingDetail>

      <Rating>5</Rating>

    </ItemRatingDetails>

    <ItemRatingDetails>

      <RatingDetail>Communication</RatingDetail>

      <Rating>4</Rating>

    </ItemRatingDetails>

    <ItemRatingDetails>

      <RatingDetail>ShippingTime</RatingDetail>

      <Rating>3</Rating>

    </ItemRatingDetails>

    <ItemRatingDetails>

      <RatingDetail>ShippingAndHandlingCharges</RatingDetail>

      <Rating>2</Rating>

    </ItemRatingDetails>

  </SellerItemRatingDetailArray>

  <RequesterCredentials>

    <eBayAuthToken>*****</eBayAuthToken>

  </RequesterCredentials>

</LeaveFeedbackRequest>
 


Version Info

The code example above was based on the versions specified below:

API Schema Version 513


Additional Resources







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