Developers Program

Error 20401 - Legacy format error

Published: December 08 2006, 4:21:00 PMยทUpdated: July 29 2022, 9:33:56 AM

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Summary

Legacy Schema is no longer serviced. If you are making your request using the Legacy Schema, you need to migrate your application to the Unified Schema. Here are some resources that will help you with the migration:

If you need any additional help with the migration, you can use Developer Support

If you are making the request correctly using unified schema and are still getting this error, retry the call. If it persists, please file a Bug Report.


Additional Resources
  • Knowledge Base - the KB has several articles on how to implement call retry and retry best practices for certain calls
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