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Why seller's bulk shipping cost information missing from the getTransactions call response?

Published: August 31 2023, 11:30:00 AMยทUpdated: September 18 2023, 7:53:06 AM

Products

Question

Why seller's bulk shipping cost information missing from the getTransactions call response?


Answer

For any order, if the payment for labelling is done using version 1.0, those transactions won't show up when you use the "getTransactions" call in the Finances API. This API is specifically built to work with eBay 2.0 payments (eBay-managed payments). To explain further, if you buy a label using PayPal, it's considered an eBay 1.0 payment. In eBay-managed payments, PayPal as a payment method for shipping label purchases is not supported yet.


Additional Resources

Link: https://www.ebay.com/sellercenter/shipping/choosing-a-carrier-and-service

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