Developers Program

Why do I always get an error when trying to use CompleteSale to update a transaction paid for through PaisaPay?

Published: February 01 2011, 2:09:00 PMยทUpdated: August 17 2022, 8:00:29 PM

Question

When you try using CompleteSale API call to update shipment tracking information for a transaction through PaisaPay, you will receive the following error: <LongMessage>Shipment tracking number addition is not allowed for this type of transaction. </LongMessage> Why am I getting this error and what does it mean?

Answer

As part of PaisaPay's payment flow, the seller must upload a tracking number within 10 days of the sale. A call to CompleteSale does not work for PaisaPay transactions.
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