Developers Program

Canceling transaction request via Trading API

Published: April 22 2015, 2:14:00 PMยทUpdated: September 06 2022, 8:46:28 AM

Products

Question

A seller can file 'cancle a transaction' request in eBay Resolution Center as below. Can I do the same with an API call?

Answer

Yes, the same can be done with AddDispute API call. Below is a sample request.

<?xml version="1.0" encoding="utf-8"?>
<AddDisputeRequest xmlns="urn:ebay:apis:eBLBaseComponents">
<Version>1175</Version>
<DisputeReason>TransactionMutuallyCanceled</DisputeReason>
<DisputeExplanation>BuyerNoLongerWantsItem</DisputeExplanation>
<ItemID>140451132057</ItemID>
<TransactionID>0</TransactionID>
<RequesterCredentials>
<eBayAuthToken> xxx</eBayAuthToken>
</RequesterCredentials>
</AddDisputeRequest>

Then the buyer will receive an email as below.

Image

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