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Published: March 20 2013, 10:47:00 AMUpdated: November 28 2020, 11:14:32 PM

Why are my orders coming back as single line orders and not combining?

Summary

Reasons why your order might not be "combing" into a multi-item order



Detailed Description

There are 2 key points to look at when looking for combined orders,

1.  The orders exist between the same buyer and seller

2.  The shipping service selected for each item must be the same

3.  The items were all paid for at the same time

*NOTE - They do this intentionally because most times the items will have to ship separately any ways.  

Here are some examples of what to look for,

COMBINED ORDER/MULTI LINE ORDER

<ShippingService>ShippingMethodStandard</ShippingService>
<ShippingService>UPSGround</ShippingService>

SINGLE LINE ORDER

<ShippingService>ShippingMethodStandard</ShippingService>
<ShippingService>ShippingMethodStandard</ShippingService>

COMBINED ORDER/MULTI LINE ORDER

<BuyerUserID>testBuyer1</BuyerUserID> 
<BuyerUserID>testBuyer1</BuyerUserID>

SINGLE LINE ORDER

<BuyerUserID>testBuyer1</BuyerUserID>
<BuyerUserID>testBuyer2</BuyerUserID> 

COMBINED ORDER/MULTI LINE ORDER

<PaidTime>2013-02-08T22:32:14.000Z</PaidTime>
<PaidTime>2013-02-08T22:32:14.000Z</PaidTime>

SINGLE LINE ORDER

<PaidTime>2013-02-08T22:32:14.000Z</PaidTime> 
<PaidTime>2013-02-12T22:32:14.000Z</PaidTime> 

*NOTE - in example 3, there are single line orders that have the same paid time, but they might not follow the first 2 rules.



Additional Resources

GetOrders - http://developer.ebay.com/DevZone/XML/docs/Reference/eBay/GetOrders.html

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