Action Required: From early May, API users must include standardized condition details when creating or updating listings in certain coins category. Update your integration to stay compliant. Learn more here.
Size Standardization Update: Apparel & Footwear listings with non-standard, missing, or incomplete size information may be blocked or hidden starting August 2026. Normalization begins in June. Learn more here.
Starting September, 2026, three listing fields are available to support ECGT commercial guarantee label for EU business sellers: Durability guarantee (new), brand, and model. Learn more here.

Home Support API Status Sandbox Unable to Generate User Token in Sandbox

Unable to generate user token in sandbox

Site or Service Name:

Sandbox

Last Update:

Mon Mar 09 2015 19:38:00 GMT-0700 (Mountain Standard Time)

Description:

While trying to generate a token in sandbox, you may get the 'Http/1.1 Service Unavailable' error. We are aware of this issue and the engineering team is actively working on this issue.

Status:

resolved