Developers Program

Sandbox : Internal Error when calling createFulfillmentPolicy API

Site or Service Name:

Account API

Last Update:

Wed May 20 2026 04:52:21 GMT-0700 (Mountain Standard Time)

Description:

createFulfillmentPolicy API call returning 20500 internal error in sandbox environment.

error:
"errorId": 20500,
"message": "System error.",
"longMessage": "Internal application error."

We are aware of the issue and actively working to get it fixed.

Status:

Unresolved