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Manage cancellations, returns, and disputes, as well as provide communication between buyers and sellers.

Name Description API Reference Release Notes
Post Order API An after-sale API that allows a buyer to cancel, return, and inquire about orders.
Resolution Case Management API Retrieve, track, manage, and resolve all eBay Buyer Protection cases that are opened by buyers in the Resolution Center.
Return Management API Retrieve and manage eBay-Managed returns.

1 eBay recommends the Post Order API for managing after-sale problems, such as cancellations and returns. The Resolution Case Management API documentation is still available for anyone who has already integrated.

2 eBay recommends the Post Order API for managing cancellations, returns, inquiries, and escalations. The Return Management API documentation is still available for anyone who has already integrated.