eBay Post-Order APIVersion 2.7.7
 

DecisionEnum

This enumerated type lists all values that can be passed in the decision field of the POST /post-order/v2/return/{returnId}/decide request. With the values supported in the decision field, the seller can offer the return option to the buyer, approve or decline a return request, offer a partial refund to the buyer, or provide a Return Merchandise Authorization (RMA) number to the buyer. There are only a few supported values for a buyer, and these are discussed in the descriptions below.

Type that uses DecisionEnum:

Call that uses one or more values of DecisionEnum:

Enumeration Values

Value Description
ACCEPT_PARTIAL_REFUND Pass this value in the decision field if the buyer wants to accept the seller's partial refund amount. This value is not applicable if the seller is making the call.
ACCEPT_REPLACEMENT_OFFER Pass this value in the decision field if the buyer wants to accept the seller's offer to replace the item. This value is not applicable if the seller is making the call.
APPROVE Pass this value in the decision field if the seller wants to approve the buyer's return request.

If the seller is opted-in to the RMA number program, they can populate the RMANumber field at the same time as they approve the return request, or they can provide the RMA number at a later time with a second call to POST /return/{returnId}/decide (where the decision field is set to PROVIDE_RMA). Note that you should not set RMANumber to null if you are using eBay shipping labels.
APPROVE_WITHOUT_EBAY_LABEL THIS VALUE IS DEPRECATED.
DECLINE Pass this value in the decision field if the seller wants to decline the buyer's return request.
DECLINE_PARTIAL_REFUND Pass this value in the decision field if the buyer wants to decline the seller's partial refund amount. This value is not applicable if the seller is making the call.
DECLINE_REPLACEMENT_OFFER Pass this value in the decision field if the buyer wants to decline the seller's offer to replace the item. This value is not applicable if the seller is making the call.
OFFER_PARTIAL_REFUND Pass this value in the decision field if the seller wants to offer the buyer a partial refund.
OFFER_REPLACEMENT Pass this value in the decision field if the seller wants to offer the buyer a replacement of the item instead of a refund.
OFFER_RETURN Pass this value in the decision field if the seller wants to offer the buyer the opportunity to return the item.
OFFER_RETURN_WITHOUT_LABEL THIS VALUE IS DEPRECATED.
PROVIDE_RMA Pass this value in the decision field if the seller is providing a Return Merchandise Authorization (RMA) number to the buyer. When the decision field is set to this value, you must also provide the RMA number in the RMANumber field.
UNKNOWN This enumerated value is passed in the decision field if the decision is unknown.
  * See the Enumeration Index to see exact use of each enumeration value in the API.