eBay Post-Order APIVersion 2.6

CaseDetailsResponse

This type is used by the response of the 'Get Case' call and contains detailed information about an INR or Return case.

Call that uses CaseDetailsResponse:

Fields



actionDeadlines ( ActionDeadlines ) [0..?]
This container provides the number of remaining days that a buyer has to perform various actions.
See the Field Index to learn which calls use actionDeadlines.

appealDetails ( AppealDetails ) [0..?]
This container consists of information related to the appeal of a case decision.
See the Field Index to learn which calls use appealDetails.

buyerClosureReason ( token ) [0..?]
This enumeration value indicates why the buyer closed the case. This field is only returned if the buyer closed the case, or if the case was closed on behalf of the buyer.
See the Field Index to learn which calls use buyerClosureReason.

buyerProtectedProgramLink ( string ) [0..?]
This string is the URL for the eBay Resolution Center.
See the Field Index to learn which calls use buyerProtectedProgramLink.

caseDetails ( CaseDetails ) [0..?]
This container provides detailed information about the case.
See the Field Index to learn which calls use caseDetails.

caseHistoryDetails ( ClaimHistoryResponse ) [0..?]
This container provides detailed information about the history of the case, including each action that has been performed on the case.
See the Field Index to learn which calls use caseHistoryDetails.

caseId ( string ) [0..?]
The unique identifier of a case.
See the Field Index to learn which calls use caseId.

caseQuantity ( integer ) [0..?]
This integer value indicates the quantity of the line item purchased by the buyer.
See the Field Index to learn which calls use caseQuantity.

caseType ( token ) [0..?]
Indicates if the case involves an item that has not been received by the buyer within the expected delivery window, or if the case involves a return request that has been escalated into a case by the buyer or seller after they were unable to come up with a return solution that would work for both parties.
See the Field Index to learn which calls use caseType.

claimAmount ( Amount ) [0..?]
This container displays the dollar value of the case, which is generally the amount of the refund that the buyer will receive if the buyer wins the case, or if the seller voluntarily refunds the buyer.
See the Field Index to learn which calls use claimAmount.

creationDate ( DateTime ) [0..?]
This timestamp indicates when the case was created.
See the Field Index to learn which calls use creationDate.

escalatedBy ( UserPartyEnum ) [0..?]
This enumeration value indicates the party that escalated the INR inquiry or return request into a case.
See the Field Index to learn which calls use escalatedBy.

escalateReason ( token ) [0..?]
Indicates why the buyer or seller escalated an INR inquiry or a return request into a case. For an inquiry that was escalated, the applicable values are defined in the InquiryEscalationReasonEnum type. For a return request that was escalated, the applicable values are defined in the EscalateReasonEnum type.
See the Field Index to learn which calls use escalateReason.

eventTicketsLink ( string ) [0..?]
This string is the URL for the event tickets page, where electronic event tickets can be downloaded by the purchaser. This field is only returned if the case involves an event tickets order.
See the Field Index to learn which calls use eventTicketsLink.

extTransactionId ( string ) [0..?]
This string value is the unique identifier of the payment transaction for the order. For some orders, this identifier may not be available.
See the Field Index to learn which calls use extTransactionId.

fsnadDaysToAddTrackingAfterShippingItem ( integer ) [0..?]
This integer value indicates the number of days that the buyer has to add shipment tracking information after mailing the return item back to the seller. This field is only returned if the case type is a Return.
See the Field Index to learn which calls use fsnadDaysToAddTrackingAfterShippingItem.

fsnadShipToSellerByDate ( DateTime ) [0..?]
This timestamp indicates the deadline when the buyer must ship the return item back to the seller. This field is only returned if the case type is a Return.
See the Field Index to learn which calls use fsnadShipToSellerByDate.

initiator ( UserPartyEnum ) [0..?]
This enumeration value indicates whether the buyer or the seller initiated the case.
See the Field Index to learn which calls use initiator.

itemId ( string ) [0..?]
The unique identifier for the eBay listing where the item was purchased. This field is used in conjunction with the transactionId field to identify a line item within an order.
See the Field Index to learn which calls use itemId.

lastModifiedDate ( DateTime ) [0..?]
This timestamp indicates when the last action was performed on the case.
See the Field Index to learn which calls use lastModifiedDate.

payForItemLink ( string ) [0..?]
This string is the URL for the purchase item page. This field will be returned if available.
See the Field Index to learn which calls use payForItemLink.

priceSignatureConfirmationAmount ( string ) [0..?]
This string value indicates the dollar value threshold for the signature confirmation add-on. The buyer must purchase the signature confirmation add-on for high-value items at or above this dollar value.
See the Field Index to learn which calls use priceSignatureConfirmationAmount.

recalledItemLink ( string ) [0..?]
This string is the URL for the recalled item page. This field will be returned if available.
See the Field Index to learn which calls use recalledItemLink.

returnDetails ( ReturnAddress ) [0..?]
This container consists of information related to a buyer returning an order to the seller, including the seller's address and the RMA number (if applicable). This container is only returned if the case type is a Return.
See the Field Index to learn which calls use returnDetails.

returnId ( string ) [0..?]
The unique identifier of a return. This field is only returned if the case involved the return of an item.
See the Field Index to learn which calls use returnId.

sellerClosureReason ( token ) [0..?]
Indicates why the seller closed the case. This field is only returned if the seller closed the case, or if the case was closed on behalf of the seller.
See the Field Index to learn which calls use sellerClosureReason.

shippingFee ( Amount ) [0..?]
This container displays the amount that the buyer will pay for return shipping fees. This container is only return if the case is expected to involve the buyer returning the item.
See the Field Index to learn which calls use shippingFee.

status ( token ) [0..?]
This enumeration value indicates the current status of the case.
See the Field Index to learn which calls use status.

transactionId ( string ) [0..?]
The unique identifier for the purchase of a item. This value is created right when the buyer is committed to buying the item, whether that buyer uses a 'Buy it Now' capability, is the winning bidder of an auction, or the buyer's Best Offer is accepted by the seller. This field is used in conjunction with the itemId field to identify a line item within an order.
See the Field Index to learn which calls use transactionId.