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Published: November 10 2006, 1:17:00 PMUpdated: November 28 2020, 3:00:20 PM

I am using the Sandbox User Registration tool, but I keep getting the following error:

eBay Sandbox User Registration Tool

Sorry. We received the following error when trying to create a new user:

Error: Unconfirmed Registration.

Why is this happening?


You will get this error if you try to register a user with an email that already exists in the Sandbox database.  If you get this error, please try using a different email address.  To find out the UserID for which the email was used, you can go the Sandbox SignIn page and click on Forgot your UserID? link.

Besides creating your own users, you can also use some of the existing test users that we have created, so that you can get started with your testing.  You will find the information about the test users in this Knowledge Base article: Test sellers for the Sandbox Environment

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