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Published: December 13 2012, 9:42:00 AMUpdated: November 28 2020, 10:44:34 PM

Why AddMemberMessageAAQToPartner returns 'User is blocked' error as below? How to fix it? 

 <Errors>

    <ShortMessage>User is blocked</ShortMessage>

    <LongMessage>User is blocked.</LongMessage>

    <ErrorCode>20958</ErrorCode>

    <SeverityCode>Error</SeverityCode>

    <ErrorClassification>RequestError</ErrorClassification>

  </Errors>

Detailed Description 


   The possible cause for the User is blocked error is that your AddMemberMessageRTQ API request contains an email address in the body which is not allowed in M2M (member to member) emails as per eBay Sellers: Email addresses and some URLs no longer allowed in Member-to-Member messages  announcement.

  Removing email addresses that were included in the AddMemberMessageRTQ call will fix the error.

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