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Published: April 07 2011, 5:31:00 PMUpdated: November 28 2020, 9:20:38 PM

Why is it when I go to File Exchange under download request, the 'Active' option missing?

Summary

The most likely reason your user does not see all of the options for File Exchange download request, is because your sandbox user is not currently subscribed to File Exchange.



Detailed Description

File Exchange is a selling management tool that enables high-volume sellers to create listings in bulk from a single file. You can upload listings from Microsoft Excel or CSV files to create listings in bulk, and download reports on your active listings and sales history reports. The most likely reason your user does not see all of the options for File Exchange download request, is because your sandbox user is not currently subscribed to File Exchange.

To subscribe:

1.  Go to www.sandbox.ebay.com

2.  Select MyeBay

3.  Go to Account/Subscriptions

4.  Select to subscribe to File Exchange



Additional Resources

 

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