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Published: May 22 2008, 11:03:00 AMUpdated: November 28 2020, 4:11:53 PM

If there is a potential product recall by the Consumer Products Safety Commission, can I know about it or get a warning before I actually use the PlaceOffer call?

Detailed Description

There is no way to get a warning about a product that may have been potentially recalled before placing a bid.

If you want the buyer to be forewarned, you can make use of the BlockOnWarning feature of the PlaceOffer call.  If there is a product recall warning, then the bid will be blocked and the API will return a response similar to this:

<Errors>
  <ShortMessage>TUV Error</ShortMessage>
  <LongMessage>TUV Error</LongMessage>
  <ErrorCode>12311</ErrorCode>
  <SeverityCode>Warning</SeverityCode>
  <ErrorParameters ParamID="0">
    <Value><div><table cellpadding="0" cellspacing="0" border="0" width="100%"><tr><td rowspan="5" bgcolor="#9999CC"><img src="http://pics.ebay.com/aw/pics/s.gif" width="1" height="10"></td><td colspan="3" bgcolor="#9999CC"><img src="" width="1" height="1"></td><td rowspan="5" bgcolor="#9999CC"><img src="http://pics.ebay.com/aw/pics/s.gif" width="1" height="1"></td></tr><tr><td colspan="3" bgcolor="#EEEEF8"><img src="http://pics.ebay.com/aw/pics/s.gif" width="1" height="5"></td></tr><tr><td bgcolor="#EEEEF8"><img src="http://pics.ebay.com/aw/pics/s.gif" width="10" height="1"></td><td width="100%" bgcolor="#EEEEF8"><table cellpadding="3" cellspacing="0" border="0"><tr><td valign="top"><img src="http://pics.ebay.com/aw/pics/tbx/warnSm.gif">&nbsp;</td><td width="100%" class="error"><b>Dear Bidder</b></td></tr><tr><td colspan="2" valign="top"><p>Please note that the US Consumer Product Safety Commission periodically issues recalls.&nbsp;Please review the&nbsp;<a href="http://www.cpsc.gov/" target="_blank">CPSC&nbsp;website </a>for specific details on all recalls issued.&nbsp;We also encourage you to check with prospective sellers prior to buying or bidding on items. </p></td></tr></table></td><td bgcolor="#EEEEF8"><img src="http://pics.ebay.com/aw/pics/s.gif" width="10" height="1"></td></tr><tr><td bgcolor="#EEEEF8" colspan="3"><img src="http://pics.ebay.com/aw/pics/s.gif" width="1" height="5"></td></tr><tr><td bgcolor="#9999CC" colspan="3"><img src="http://pics.ebay.com/aw/pics/s.gif" width="1" height="1"></td></tr></table></div><font color="#BEBEBE" size="1">{e18059-233914x}</font></Value>
  </ErrorParameters>
  <ErrorParameters ParamID="1">
    <Value>233914</Value>
  </ErrorParameters>
  <ErrorParameters ParamID="2">
    <Value>Warning</Value>
  </ErrorParameters>
  <ErrorClassification>RequestError</ErrorClassification>
</Errors>

When you render the Value of the first ErrorParameters field as html, you will see the following: 

Image Image Image
Image
Image
Image Dear Bidder

Please note that the US Consumer Product Safety Commission periodically issues recalls. Please review the CPSC website for specific details on all recalls issued. We also encourage you to check with prospective sellers prior to buying or bidding on items.

Image
Image
Image

If the buyer then chooses to bid on the item, you can then make a second PlaceOffer call without setting BlockOnWarning to true and the bid will succeed.


Additional Info 
    
API Documentation:  PlaceOffer
Recalled Items

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