eBay Post-Order APIVersion 2.7

Applicable values for /post-order/v2/inquiry/{inquiryId} GETResponse.creationReason

EMPTY_BOX
This enumeration value indicates that the buyer created an INR inquiry because a shipment was received, but it was an empty box.
INCOMPLETE_ORDER
This enumeration value indicates that the buyer created an INR inquiry because they received an incomplete order, or an order that does not include this particular line item.
ITEM_NOT_RECEIVED_ASK_FOR_REFUND
This enumeration value indicates that the buyer created an INR inquiry because they have not received the item within the expected delivery window, and now they just want a refund.
ITEM_NOT_RECEIVED_TRACKING_SHOWS_DELIVERED
This enumeration value indicates that the buyer created an INR inquiry because tracking information shows the line item was delivered, but the buyer does not have the line item.
LATE_ORDER
This enumeration value indicates that the buyer created an INR inquiry because the order was received, but it was not received within the expected delivery window, and now they just want a refund.
TRACKING_INFO_UNAVAILABLE
This enumeration value indicates that the buyer created an INR inquiry because shipment tracking information is not available for the line item.
UNKNOWN
This enumeration value indicates that the reason why the buyer created an INR inquiry is unknown.