eBay Merchant Data APIVersion 1255
 

DisputeStateCodeType ( token )

Enumerated type that defines the possible states of an Unpaid Item case between buyer and seller.

Note: The GetDispute and GetUserDisputes calls now only retrieve Unpaid Item cases. They are no longer used to retrieve Item not Received (INR) disputes created through PayPal, since this is no longer an option for eBay buyers. eBay buyers must create an INR case through eBay's Resolution Center, and these calls do not support eBay Money Back Guarantee cases.

To respond to an eBay Money Back Guarantee case, the seller should use the Case Management calls of the Post-Order API or manage/respond to cases manually through the eBay Resolution Center.

No calls use DisputeStateCodeType.

Enumeration Values

Value Description
BuyerFirstResponseNoPayOption This enumeration value indicates that eBay sent the buyer an Unpaid Item Reminder, but without a Pay Now option, and is waiting for the buyer's first response.
BuyerFirstResponseNoPayOptionLateResponse This enumeration value indicates that eBay sent the buyer an Unpaid Item Reminder without a Pay Now option, was waiting for the buyer's first response, but the buyer has failed to respond to this reminder within the 7-day grace period.
BuyerFirstResponsePayOption This enumeration value indicates that eBay sent the buyer an Unpaid Item Reminder with a Pay Now option, and is waiting for the buyer's first response.
BuyerFirstResponsePayOptionLateResponse This enumeration value indicates that eBay sent the buyer an Unpaid Item Reminder with a Pay Now option, was waiting for the buyer's first response, but the buyer has failed to respond to this reminder within the 7-day grace period.
Closed This enumeration value indicates that the Unpaid Item case is closed. In some cases, a closed case can be reversed with the SellerReverseDispute call.
CustomCode Reserved for internal or future use.
Locked This enumeration value indicates that the dispute is currently in a locked state, and cannot be updated by any user.
MutualAgreementOrBuyerReturningItem This enumeration value indicates that the seller filed an Unpaid Item case, and the seller says mutual agreement has been reached and is waiting for the buyer to confirm, or the buyer is returning the item to the seller.
MutualCommunicationNoPayOption This enumeration value indicates that the buyer and seller have communicated, but eBay has not offered the buyer a Pay Now option.
MutualCommunicationPayOption This enumeration value indicates that the buyer and seller have communicated, and eBay offered the buyer a Pay Now option.
MutualWithdrawalAgreement This enumeration value indicates that the buyer and seller have mutually agreed to cancel the transaction within the grace period.
MutualWithdrawalAgreementLate This enumeration value indicates that the buyer and seller have mutually agreed to cancel the transaction, but the grace period has expired.
PendingResolve This enumeration value indicates that the Unpaid Item case is pending resolution. A dispute cannot be closed by the buyer or seller when it is in this state.
UnpaidItemOpen This enumeration value indicates that the Unpaid Item case is open.
UPIAssistanceDisabledByeBay This enumeration value indicates that the Unpaid Item case filed by the Unpaid Item Assistance mechanism was disabled by eBay (for example, eBay detected that payment was initiated and the seller needs to manually handle this case).
UPIAssistanceDisabledBySeller This enumeration value indicates that the Unpaid Item case filed by the Unpaid Item Assistance mechanism was disabled by the seller (e.g. the buyer and seller have communicated about payment and the seller wishes to extend the time for payment and not let the automatic process close the case automatically).
  * See the Enumeration Index to see exact use of each enumeration value in the API.