AskSellerQuestion Notification

eBay sends an AskSellerQuestion notification when a user asks a question about one of a seller's active listings.

Platform Choice

When a user requests, via the notification preferences web page, to be notified of this event, the default is for the notification to be sent via API ("Platform"). The user can choose instead to be notified via wireless ("SMS").

Data Fields Returned

The data fields returned are the same as those returned by GetMemberMessages. Most of the useful information in the body of this notification is nested within the MemberMessage.MemberMessageExchange property.

Here are some of main properties:

Property Use
Item.ItemID Item ID of the item the user asked a question about.
Question.QuestionType Type of question being asked
Question.SenderID User who sent the question
Question.Body Text of the question being asked.
CreationDate Time the question was created (the time it was sent).

See SOAP Message Body for details on the standard elements returned for all notifications.

Example

Sample AskSellerQuestion Notification

<?xml version="1.0" encoding="utf-8"?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:xsd="https://www.w3.org/2001/XMLSchema" xmlns:xsi="https://www.w3.org/2001/XMLSchema-
instance">
  <soapenv:Header>
    <ebl:RequesterCredentials soapenv:mustUnderstand="0"
          xmlns:ns="urn:ebay:apis:eBLBaseComponents"xmlns:ebl="urn:ebay:apis:eBLBaseComponents">
      <ebl:NotificationSignature      xmlns:ebl="urn:ebay:apis:eBLBaseComponents">AKurONibBT6zkNCsQ27rtg==
      </ebl:NotificationSignature>
    </ebl:RequesterCredentials>
  </soapenv:Header>
  <soapenv:Body>
    <GetMemberMessagesResponse xmlns="urn:ebay:apis:eBLBaseComponents">
      <Timestamp>2005-04-26T21:49:07.567Z</Timestamp>
      <Ack>Success</Ack>
      <CorrelationID>00000000-00000000-00000000-00000000-00000000-00000000-0000000000</CorrelationID>
      <Version>405</Version>
      <Build>20050419162249</Build>
      <NotificationEventName>AskSellerQuestion</NotificationEventName>
      <RecipientUserId>sampleseller</RecipientUserId>
      <MemberMessage>
        <MemberMessageExchange>
          <Item>
            <ItemID>4********9</ItemID>
            <ListingDetails>
              <StartTime>2005-04-26T21:45:04.000Z</StartTime>
              <EndTime>2005-05-01T21:45:04.000Z</EndTime>
            </ListingDetails>
            <SellingStatus>
              <CurrentPrice currencyID="USD">0.0</CurrentPrice>
            </SellingStatus>
            <Title>Toy car - antique</Title>
          </Item>
          <Question>
            <MessageType>AskSellerQuestion</MessageType>
            <QuestionType>General</QuestionType>
            <DisplayToPublic>false</DisplayToPublic>
            <SenderID>s********r</SenderID>
            <RecipientID>3*******1</RecipientID>
            <Body>Text of the question</Body>
            <MessageID>695</MessageID>
          </Question>
          <MessageStatus>Unanswered</MessageStatus>
          <CreationDate>2005-04-26T21:46:26.000Z</CreationDate>
          <LastModifiedDate>2005-04-26T21:46:26.000Z</LastModifiedDate>
        </MemberMessageExchange>
      </MemberMessage>
      <PaginationResult>
        <TotalNumberOfPages>1</TotalNumberOfPages>
        <TotalNumberOfEntries>1</TotalNumberOfEntries>
      </PaginationResult>
      <HasMoreItems>false</HasMoreItems>
    </GetMemberMessagesResponse>
  </soapenv:Body>
</soapenv:Envelope>