eBay Trading APIVersion 1349
 

BuyerSatisfactionStatusCodeType ( token )

This enumerated type contains the list of possible Buyer Satisfaction ratings for a seller.

Type that uses BuyerSatisfactionStatusCodeType:

Call that uses one or more values of BuyerSatisfactionStatusCodeType:

Enumeration Values

Value Description
CustomCode Reserved for internal or future use.
Excellent You are doing an excellent job as an eBay seller. Be sure to continue providing members with a positive buying experience. A buyer satisfaction rating of Excellent ensures that you are eligible for eBay incentives.
Good You are doing a good job as an eBay seller. Buyers have been satisfied with your customer service. Be sure to continue providing members with a positive buying experience. A buyer satisfaction rating of Good ensures that you are eligible for eBay incentives.
Poor You are not doing a good job as an eBay seller. Some of your buyers have not been satisfied with your service. Improve your customer service to earn a higher buyer satisfaction rating. If your customer service continues to receive poor responses from customers, your buyer satisfaction rating can drop and could put your eBay seller's account at risk.
Unacceptable You are doing an unacceptable job as an eBay seller. Improve your selling practices immediately. Your account may be suspended because of your unacceptable customer service.
VeryPoor You are doing a very poor job as an eBay seller. You need to improve your selling practices immediately. Too many of your customers have not been satisfied with your customer service and you are at risk of losing your eBay account.
  * See the Enumeration Index to see exact use of each enumeration value in the API.