eBay Resolution Case Management APIVersion 1.3.0

SNADCaseStatusType ( token )

Enumeration type containing the case status values applicable to an older Significantly Not As Described case opened by a buyer.

Type that uses SNADCaseStatusType:

Call that uses SNADCaseStatusType:

Enumeration Values

Value Description
CLOSED Case is closed.
CS_CLOSED Case has been closed by eBay customer support.
EXPIRED The life of the case has expired.
MY_PAYMENT_DUE A payment is due from the user (caller).
MY_RESPONSE_DUE A response is due from the user (caller).
OTHER The status of the case is classifed as 'other'.
OTHER_PARTY_CONTACTED_CS_AWAITING_RESPONSE The other party in the case has contacted and is awaiting a response from eBay customer support.
OTHER_PARTY_RESPONSE_DUE A response is due from the other party in the case.
PAID The disputed amount in the case has been paid.
WAITING_DELIVERY Based on the status of the case, this value can indicate that the buyer is awaiting a replacement item from the seller, or the seller is awaiting the return shipment from the buyer.
YOU_CONTACTED_CS_ABOUT_CLOSED_CASE The user (caller) contacted eBay customer support to discuss a closed case.
YOU_CONTACTED_CS_AWAITING_RESPONSE The user (caller) has contacted and is awaiting a response from eBay customer support.
  * See the Enumeration Index to see exact use of each enumeration value in the API.