eBay Resolution Case Management APIVersion 1.3.0

ProvideReturnInfoRequest ( BaseRequest )

This call is used by the seller to provide an alternative shipping address to the buyer who is returning an item. In this case, an "alternative" shipping address is one other than the default shipping address listed for the seller. Optionally, this call can also be used by the seller to supply a Return Merchandise Authorization number to the buyer.

Call that uses ProvideReturnInfoRequest:

Fields

address ( Address ) [1]
Container consisting of the seller's return address. The street (address.street1), city, state/province, and postal code of the seller's shipping address are required. The name, country, and street2 fields are optional. The county field is not used.
See the Field Index to learn which calls use address.

caseId ( CaseIdType ) [1]
This container is used to identify a specific Item Not Received or Significantly Not As Described case opened by a buyer in the eBay Resolution Center.
See the Field Index to learn which calls use caseId.

returnMerchandiseAuthorization ( string ) [0..1]
If applicable and desired, the seller can provide the Return Merchandise Authorization number to the buyer.
See the Field Index to learn which calls use returnMerchandiseAuthorization.