eBay Resolution Case Management APIVersion 1.3.0

Applicable values for getEBPCaseDetailResponse.caseSummary.status.EBPSNADStatus

CASE_CLOSED_CS_RESPONDED
Customer Support responded to closed case.
CLOSED
Case is closed.
CS_CLOSED
Case has been closed by eBay customer support.
EXPIRED
The life of the eBP SNAD case has expired.
MY_PAYMENT_DUE
The user's payment in the eBP SNAD case is due.
MY_RESPONSE_DUE
A response is due from the user (caller).
OTHER
The status of the eBP SNAD case is 'other'.
OTHER_PARTY_CONTACTED_CS_AWAITING_RESPONSE
The other party in the eBP SNAD case has contacted customer support and is awaiting a response.
OTHER_PARTY_RESPONSE_DUE
A response is due from the other party in the case.
PAID
The disputed amount in the eBP SNAD case has been paid.
WAITING_DELIVERY
The user is awaiting the return shipment of the item(s) in the eBP SNAD case.
YOU_CONTACTED_CS_ABOUT_CLOSED_CASE
The user in the eBP SNAD case has contacted customer support regarding a closed case.
YOU_CONTACTED_CS_AWAITING_RESPONSE
The user (caller) has contacted and is awaiting a response from eBay customer support.