eBay Resolution Case Management APIVersion 1.3.0

Applicable values for getEBPCaseDetailResponse.caseSummary.status.EBPINRStatus

CASE_CLOSED_CS_RESPONDED
eBay customer support responded to a closed case.
CLOSED
Case is closed.
CS_CLOSED
Case has been closed by eBay customer support.
EXPIRED
The life of the case has expired.
MY_PAYMENT_DUE
A payment is due from the user (caller).
MY_RESPONSE_DUE
A response is due from the user (caller).
OTHER
The status of the case is classified as 'other'.
OTHER_PARTY_CONTACTED_CS_AWAITING_RESPONSE
The other party in the case has contacted and is awaiting a response from eBay customer support.
OTHER_PARTY_RESPONSE_DUE
A response is due from the other party in the case.
PAID
The disputed amount in the case has been paid.
YOU_CONTACTED_CS_ABOUT_CLOSED_CASE
The user (caller) contacted eBay customer support to discuss a closed case.
YOU_CONTACTED_CS_AWAITING_RESPONSE
The user (caller) has contacted and is awaiting a response from eBay customer support.