GetDispute
Use this call to retrieve the details and status of a specific Unpaid case. The user making this call must be either the seller or buyer involved in this case.
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Note: This call no longer supports Item not Received (INR) or Significantly not as Described (SNAD) disputes created through PayPal, since this is no longer an option for eBay buyers. eBay buyers must create an INR or SNAD case through eBay's Resolution Center, and this call also does not support eBay Money Back Guarantee cases.
To respond to an eBay Money Back Guarantee case, the seller should use the Case Management calls of the Post-Order API or manage/respond to cases manually through the eBay Resolution Center. |
GetDispute returns the following type of information:
- User IDs of the seller and buyer involved in the case
- The explanation, state, and status of the case
- Any messages related to the case that may be initiated by the buyer, seller, or eBay
- Details on the the resolution once the case has been resolved
- An indicator to show whether the seller is currently eligible for a Final Value Fee credit
See Unpaid Item Cases.
See also the reference documentation for this call:
- GetUserDisputes - Retrieves a list of Unpaid Item cases that the user is involved in as a buyer or seller.
| Output Detail Controls Samples Change History |
Input
See also Samples.
The box below lists all fields that could be included in the call request. To learn more about an individual field or its type, click its name in the box (or scroll down to find it in the table below the box).
See also the Deprecated Objects link above. Fields presented in this color are deprecated, and fields presented in this color are (or soon will be) non-operational.
The XML prototype does not include requester credentials. This is a documentation limitation only (see Standard Requester Credentials for Making Calls).
<?xml version="1.0" encoding="utf-8"?> <GetDisputeRequest xmlns="urn:ebay:apis:eBLBaseComponents"> <!-- Call-specific Input Fields --> <DisputeID> DisputeIDType (string) </DisputeID> <!-- Standard Input Fields --> <ErrorLanguage> string </ErrorLanguage> <MessageID> string </MessageID> <Version> string </Version> <WarningLevel> WarningLevelCodeType </WarningLevel> </GetDisputeRequest>
| Argument | Type | Occurrence | Meaning |
|---|
| Call-specific Input Fields [Jump to standard fields] |
| DisputeID | DisputeIDType (string) | Required | The unique identifier of an Unpaid Item case. This value is passed in to retrieve detailed information on a specific case. |
| Standard Input Fields |
| ErrorLanguage | string | Optional |
Use ErrorLanguage to return error strings for the call in a different language from the language commonly associated with the site that the requesting user is registered with. Below are some examples from different countries.
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| MessageID | string | Optional |
Most Trading API calls support a MessageID element in the request and a CorrelationID element in the response. If you pass in a MessageID in a request, the same value will be returned in the CorrelationID field in the response. Pairing these values can help you track and confirm that a response is returned for every request and to match specific responses to specific requests. If you do not pass a MessageID value in the request, CorrelationID is not returned. Note: GetCategories is designed to retrieve very large sets of metadata that change once a day or less often. To improve performance, these calls return cached responses when you request all available data (with no filters). When this occurs, the MessageID and CorrelationID fields aren't applicable. However, if you specify an input filter to reduce the amount of data returned, the calls retrieve the latest data (not cached). When this occurs, MessageID and CorrelationID are applicable. |
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| Version | string | Conditional |
The version number of the API code that you are programming against (e.g., 1149). The version you specify for a call has these basic effects:
For the SOAP API: If you are using the SOAP API, this field is required. Specify the version of the WSDL your application is using. For the XML API: If you are using the XML API, this field has no effect. Instead, specify the version in the X-EBAY-API-COMPATIBILITY-LEVEL HTTP header. (If you specify Version in the body of an XML API request and it is different from the value in the HTTP header, eBay returns an informational warning that the value in the HTTP header was used instead.) See:
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| WarningLevel | WarningLevelCodeType | Optional |
Controls whether or not to return warnings when the application passes unrecognized or deprecated elements in a request. An unrecognized element is one that is not defined in any supported version of the schema. Schema element names are case-sensitive, so using WarningLevel can also help you remove any potential hidden bugs within your application due to incorrect case or spelling in field names before you put your application into the Production environment. WarningLevel only validates elements; it doesn't validate XML attributes. It also doesn't control warnings related to user-entered strings or numbers, or warnings for logical errors. We recommend that you only use this during development and debugging. Do not use this in requests performed in the Production environment. Applicable values: High if the user wishes to receive warnings when the application passes unrecognized or deprecated elements in an API call request. Setting the WarningLevel value to High is not recommended in a production environment. Instead, it should only be used during the development/debugging stage.Low if the user does not wish to receive warnings when the application passes unrecognized or deprecated elements in an API call request. This is the default value if WarningLevel is not specified in the call request.See Warning Level. |
| Input Detail Controls Samples Change History |
Output
See also Samples.
The box below lists all fields that might be returned in the response. To learn more about an individual field or its type, click its name in the box (or scroll down to find it in the table below the box).
See also the Deprecated Objects link above. Fields presented in this color are deprecated, and fields presented in this color are not returned (or soon will not be returned) or are not operational (or soon will be non-operational).
<?xml version="1.0" encoding="utf-8"?> <GetDisputeResponse xmlns="urn:ebay:apis:eBLBaseComponents"> <!-- Call-specific Output Fields --> <Dispute> DisputeType <BuyerUserID> UserIDType (string) </BuyerUserID> <DisputeCreatedTime> dateTime </DisputeCreatedTime> <DisputeCreditEligibility> DisputeCreditEligibilityCodeType </DisputeCreditEligibility> <DisputeExplanation> DisputeExplanationCodeType </DisputeExplanation> <DisputeID> DisputeIDType (string) </DisputeID> <DisputeMessage> DisputeMessageType <MessageCreationTime> dateTime </MessageCreationTime> <MessageID> int </MessageID> <MessageSource> DisputeMessageSourceCodeType </MessageSource> <MessageText> string </MessageText> </DisputeMessage> <!-- ... more DisputeMessage nodes allowed here ... --> <DisputeModifiedTime> dateTime </DisputeModifiedTime> <DisputeReason> DisputeReasonCodeType </DisputeReason> <DisputeRecordType> DisputeRecordTypeCodeType </DisputeRecordType> <DisputeState> DisputeStateCodeType </DisputeState> <DisputeStatus> DisputeStatusCodeType </DisputeStatus> <Escalation> boolean </Escalation> <Item> ItemType <ItemID> ItemIDType (string) </ItemID> <ListingDetails> ListingDetailsType <EndTime> dateTime </EndTime> <StartTime> dateTime </StartTime> </ListingDetails> <Quantity> int </Quantity> <SellingStatus> SellingStatusType <ConvertedCurrentPrice currencyID="CurrencyCodeType"> AmountType (double) </ConvertedCurrentPrice> <CurrentPrice currencyID="CurrencyCodeType"> AmountType (double) </CurrentPrice> </SellingStatus> <Site> SiteCodeType </Site> <Title> string </Title> </Item> <OrderLineItemID> string </OrderLineItemID> <PurchaseProtection> boolean </PurchaseProtection> <SellerUserID> UserIDType (string) </SellerUserID> <TransactionID> string </TransactionID> </Dispute> <!-- Standard Output Fields --> <Ack> AckCodeType </Ack> <Build> string </Build> <CorrelationID> string </CorrelationID> <Errors> ErrorType <ErrorClassification> ErrorClassificationCodeType </ErrorClassification> <ErrorCode> token </ErrorCode> <ErrorParameters ParamID="string"> ErrorParameterType <Value> string </Value> </ErrorParameters> <!-- ... more ErrorParameters nodes allowed here ... --> <LongMessage> string </LongMessage> <SeverityCode> SeverityCodeType </SeverityCode> <ShortMessage> string </ShortMessage> </Errors> <!-- ... more Errors nodes allowed here ... --> <HardExpirationWarning> string </HardExpirationWarning> <Timestamp> dateTime </Timestamp> <Version> string </Version> </GetDisputeResponse>
| Return Value | Type | Occurrence | Meaning |
|---|
| Call-specific Output Fields [Jump to standard fields] |
| Dispute | DisputeType | Always | If the Unpaid Item case that is specified in the call request is found, this Dispute container is returned in the response. This container includes detailed information about the Unpaid Item case, the buyer and seller user IDs, and information on the listing that is associated with the dispute. |
| Dispute.BuyerUserID | UserIDType (string) | Always | The eBay user ID of the buyer involved in the Unpaid Item case. |
| Dispute.DisputeCreatedTime | dateTime | Always | The date and time the Unpaid Item case was created, in GMT. |
|
Dispute .DisputeCreditEligibility |
DisputeCreditEligibilityCodeType | Always |
A value to indicate whether or not the seller is currently eligible for a Final Value Fee credit. The seller becomes eligible for a Final Value Fee credit after filing and winning an Unpaid Item case. This tag only indicates credit eligibility and does not mean that the case can be closed. The seller can open an Unpaid Item case as soon as two days after the listing ends. Applicable values: Code so that your app gracefully handles any future changes to this list. |
| Dispute.DisputeExplanation | DisputeExplanationCodeType | Always |
This enumeration value provides more details about why the Unpaid Item case was created. See DisputeExplanationCodeList type for explanation of values.
Applicable values: See DisputeExplanation. Code so that your app gracefully handles any future changes to this list. |
| Dispute.DisputeID | DisputeIDType (string) | Always | The unique identifier of an Unpaid Item case. |
| Dispute.DisputeMessage | DisputeMessageType | Always,
repeatable: [1..*] |
This field will contain a response or message related to the Unpaid Item case, posted by either the buyer or the seller. |
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Dispute.DisputeMessage .MessageCreationTime |
dateTime | Always | The date and time the message was created, in GMT. |
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Dispute.DisputeMessage .MessageID |
int | Always | An ID that uniquely identifies the message. |
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Dispute.DisputeMessage .MessageSource |
DisputeMessageSourceCodeType | Always |
The party who posted the message: the buyer, the seller, or an eBay representative.
Applicable values: Code so that your app gracefully handles any future changes to this list. |
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Dispute.DisputeMessage .MessageText |
string | Always | The text of the message. |
| Dispute.DisputeModifiedTime | dateTime | Always | The date and time the Unpaid Item case was last modified, in GMT. |
| Dispute.DisputeReason | DisputeReasonCodeType | Always |
The reason for the Unpaid Item case. Since GetDispute and GetUserDisputes calls now only retrieve Unpaid Item cases, this value should always be BuyerHasNotPaid.
Applicable values: Code so that your app gracefully handles any future changes to this list. |
| Dispute.DisputeRecordType | DisputeRecordTypeCodeType | Always |
A value to indicate the type of dispute. Note: The GetDispute and GetUserDisputes calls now only retrieve Unpaid Item cases, so the enumeration value returned here should always be UnpaidItem.
Applicable values: Code so that your app gracefully handles any future changes to this list. |
| Dispute.DisputeState | DisputeStateCodeType | Always |
The state of the dispute. The value determines which values of DisputeActivity are valid when responding to an Unpaid Item case with an AddDisputeResponse.
Applicable values: See DisputeState. Code so that your app gracefully handles any future changes to this list. |
| Dispute.DisputeStatus | DisputeStatusCodeType | Always |
The status of the dispute, which provides additional information about the dispute state.
Applicable values: See DisputeStatus. Code so that your app gracefully handles any future changes to this list. |
| Dispute.Escalation | boolean | Always |
This field is returned as true if the buyer is eligible to appeal a closed Unpaid Item case.
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| Dispute.Item | ItemType | Always | Container consisting of high-level details about the item involved in the Unpaid Item case. |
| Dispute.Item.ItemID | ItemIDType (string) | Always |
The unique identifier of the eBay listing. This identifier is generated by eBay and returned in the response of an Add call if an item is successfully listed. Once an item is successfully created, the ItemID cannot be modified. Note: Although we represent item IDs as strings in the schema, we recommend you store them as 64-bit signed integers. If you choose to store item IDs as strings, allocate at least 19 characters (assuming decimal digits are used) to hold them. Your code should be prepared to handle IDs of up to 19 digits. |
| Dispute.Item.ListingDetails | ListingDetailsType | Always |
Various details about a listing, some of which are calculated or derived after the item is listed. These include the start and end time, converted (localized) prices, and certain flags that indicate whether the seller specified fields whose values are not visible to the requesting user. For GetMyeBayBuying, returned as a self-closed element if no listings meet the request criteria. In an Add/Revise/Relist call, this container is used to set the Best Offer Auto-Accept and Best Offer Auto-Decline threshold values. |
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Dispute.Item.ListingDetails .EndTime |
dateTime | Always | Time stamp (in GMT) when the listing is scheduled to end (calculated based on the values of StartTime and ListingDuration ) or the actual end time if the item has ended. |
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Dispute.Item.ListingDetails .StartTime |
dateTime | Always | The StartTime value returned by non-search calls such as GetItem is the time stamp (in GMT) for when the item was listed. |
| Dispute.Item.Quantity | int | Always |
For AddItem family of calls: The Quantity value for auction listings must always be 1. For a fixed-price listing, the Quantity value indicates the number of identical items the seller has available for sale in the listing. If this field is not included when creating a new fixed-price listing, quantity defaults to '1'. If variations are specified in AddFixedPriceItem or VerifyAddFixedPriceItem, the Item.Quantity is not required since the quantity of variations is specified in Variation.Quantity instead. See the Creating a listing with variations eBay Help page for more information on variations. For ReviseItem and ReviseFixedPriceItem: This value can only be changed for a fixed-price listing with no variations. The quantity of variations is controlled in the Variation.Quantity field and the Item.Quantity value for an auction listing should always be 1. For RelistItem and RelistFixedPriceItem: Like most fields, when you use RelistItem or RelistFixedPriceItem, Quantity retains its original value unless you specifically change it. This means that the item is relisted with the value that was already in Quantity, not with the remaining quantity available. For example, if the original Quantity value was 10, and three items have been sold, eBay sets the relisted item's Quantity to 10 by default, and not 7. So, we strongly recommend that you always set Quantity to the correct value (your actual quantity available) in your relist requests.When eBay auto-renews a GTC listing (ListingDuration = GTC) on your behalf, eBay relists with correct quantity available. For GetSellerEvents: Quantity is only returned for listings where item quantity is greater than 1. For GetItem and related calls: This is the total of the number of items available for sale plus the quantity already sold. To determine the number of items available, subtract SellingStatus.QuantitySold from this value. For order line item calls with variations: In GetItemTransactions, Item.Quantity is the same as GetItem (the total quantity across all variations). In GetSellerTransactions, Transaction.Item.Quantity is the total quantity of the applicable variation (quantity available plus quantity sold). Note: For the US site, new eBay sellers are subject to Seller Limits, which limit the quantity of items that may be listed and/or the total cumulative value of these listings. While subject to these selling limits, an eBay seller can use the GetMyeBaySelling call to retrieve both the remaining number of listings they can create and the remaining cumulative value of these listings. These values are shown in the Summary.QuantityLimitRemaining and Summary.AmountLimitRemaining fields in the GetMyeBaySelling response. If a call to add an item or revise an item would result in the exceeding of these limits, the add item or revise item call will fail. These fields will only be returned if the seller is subject to seller limits. |
| Dispute.Item.SellingStatus | SellingStatusType | Always | Various details about the current status of the listing, such as the current number of bids, the current high bidder, quantity sold, current price, and listing status. |
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Dispute.Item.SellingStatus .ConvertedCurrentPrice |
AmountType (double) | Conditionally |
Converted value of the CurrentPrice in the currency of the site that returned this response. For active items, refresh the listing's data every 24 hours to pick up the current conversion rates. Only returned when the item's CurrentPrice on the listing site is in different currency than the currency of the host site for the user/application making the API call. ConvertedCurrentPrice is not returned for Classified listings (Classified listings are not available on all sites). In multi-variation listings, this value matches the lowest-priced variation that is still available for sale. |
| Dispute.Item.SellingStatus .ConvertedCurrentPrice [ attribute currencyID ] |
CurrencyCodeType | Always |
Converted value of the CurrentPrice in the currency of the site that returned this response. For active items, refresh the listing's data every 24 hours to pick up the current conversion rates. Only returned when the item's CurrentPrice on the listing site is in different currency than the currency of the host site for the user/application making the API call. ConvertedCurrentPrice is not returned for Classified listings (Classified listings are not available on all sites). In multi-variation listings, this value matches the lowest-priced variation that is still available for sale. For a list of possible enumeration values, see CurrencyCodeType. |
|
Dispute.Item.SellingStatus .CurrentPrice |
AmountType (double) | Always |
The current price of the item in the original listing currency. For auction listings, this price is the starting minimum price (if the listing has no bids) or the current highest bid (if bids have been placed) for the item. This does not reflect the BuyItNow price. For fixed-price and ad format listings, this is the current listing price. In multi-variation, fixed-price listings, this value matches the lowest-priced variation that is still available for sale. |
| Dispute.Item.SellingStatus .CurrentPrice [ attribute currencyID ] |
CurrencyCodeType | Always |
The current price of the item in the original listing currency. For auction listings, this price is the starting minimum price (if the listing has no bids) or the current highest bid (if bids have been placed) for the item. This does not reflect the BuyItNow price. For fixed-price and ad format listings, this is the current listing price. In multi-variation, fixed-price listings, this value matches the lowest-priced variation that is still available for sale. For a list of possible enumeration values, see CurrencyCodeType. |
| Dispute.Item.Site | SiteCodeType | Always |
The name of the eBay listing site. The listing site affects the business logic and validation rules that are applied to the request, which in turn affect the values that are returned in the response, as well as values that appear on the eBay site. For example, the listing site can affect the validation of Category in listing requests, international business seller requirements, the values of converted (localized) prices in responses, the item-related time stamps that are displayed on the eBay site, the visibility of the item in some types of searches (e.g., GetCategoryListings), and other information. In some cases, the rules are determined by a combination of the site, the user's registration address, and other information. You cannot change the site when you revise a listing. When you specify Item.Site in AddItem or AddFixedPriceItem, it must be consistent with the numeric site ID that you specify in the request URL (for the SOAP API) or the X-EBAY-API-SITEID header (for the XML API). Applicable values: See Site. Code so that your app gracefully handles any future changes to this list. |
| Dispute.Item.Title | string | Always |
This field is used to specify the title of the listing. This field is conditionally required in an Add call unless the seller successfully uses the ProductListingDetails container to find an eBay catalog product match. When the seller successfully uses an eBay catalog product to create a listing, the listing title, listing description, Item Specifics, and stock photo defined in the catalog product are used to create the listing. You cannot use HTML or JavaScript in the Title. (HTML characters will be interpreted literally as plain text.) The listing title can only be changed if the active listing has yet to have any bids or sales, and the listing does not end within 12 hours. Max length: 80. |
| Dispute.OrderLineItemID | string | Always |
The unique identifier of the order line item with an Unpaid Item case filed against it. |
| Dispute.PurchaseProtection | boolean | Always | This field is no longer applicable, and if it is returned, it can be ignored. |
| Dispute.SellerUserID | UserIDType (string) | Always | The eBay user ID of the seller involved in the Unpaid Item case. |
| Dispute.TransactionID | string | Always |
The unique identifier of the sales transaction with an Unpaid Item case filed against it. The TransactionID value for auction listings is always 0 since there can be only one winning bidder/one sale for an auction listing.
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| Standard Output Fields |
| Ack | AckCodeType | Always |
A token representing the application-level acknowledgement code that indicates the response status (e.g., success). The AckCodeType list specifies the possible values for the Ack field.
Applicable values: (Not all values in AckCodeType apply to this field.) Code so that your app gracefully handles any future changes to this list. |
| Build | string | Always | This refers to the specific software build that eBay used when processing the request and generating the response. This includes the version number plus additional information. eBay Developer Support may request the build information when helping you resolve technical issues. |
| CorrelationID | string | Conditionally |
Most Trading API calls support a MessageID element in the request and a CorrelationID element in the response. If you pass in a MessageID in a request, the same value will be returned in the CorrelationID field in the response. Pairing these values can help you track and confirm that a response is returned for every request and to match specific responses to specific requests. If you do not pass a MessageID value in the request, CorrelationID is not returned. Note: GetCategories is designed to retrieve very large sets of metadata that change once a day or less often. To improve performance, these calls return cached responses when you request all available data (with no filters). When this occurs, the MessageID and CorrelationID fields aren't applicable. However, if you specify an input filter to reduce the amount of data returned, the calls retrieve the latest data (not cached). When this occurs, MessageID and CorrelationID are applicable. |
| Errors | ErrorType | Conditionally,
repeatable: [0..*] |
A list of application-level errors (if any) that occurred when eBay processed the request. |
| Errors.ErrorClassification | ErrorClassificationCodeType | Conditionally |
API errors are divided between two classes: system errors and request errors.
Applicable values: Code so that your app gracefully handles any future changes to this list. |
| Errors.ErrorCode | token | Conditionally | A unique code that identifies the particular error condition that occurred. Your application can use error codes as identifiers in your customized error-handling algorithms. See the "Errors by Number" document. |
| Errors.ErrorParameters | ErrorParameterType | Conditionally,
repeatable: [0..*] |
This optional element carries a list of context-specific error variables that indicate details about the error condition. These are useful when multiple instances of ErrorType are returned. |
| Errors.ErrorParameters [ attribute ParamID ] |
string | Conditionally | This optional element carries a list of context-specific error variables that indicate details about the error condition. These are useful when multiple instances of ErrorType are returned. |
| Errors.ErrorParameters.Value | string | Conditionally | This is the value of the request parameter noted in the ParamID attribute. So, if the ParamID value was ItemID, the value in this field would be the actual value of that ItemID. |
| Errors.LongMessage | string | Conditionally | A more detailed description of the condition that raised the error. |
| Errors.SeverityCode | SeverityCodeType | Conditionally |
Indicates whether the error is a severe error (causing the request to fail) or an informational error (a warning) that should be communicated to the user.
Applicable values: If the source of the problem is within the application (such as a missing required element), change the application before you retry the request.
See the Compatible Application Check section of the eBay Features Guide for more information. When a warning occurs, the error is returned in addition to the business data. In this case, you do not need to retry the request (as the original request was successful). However, depending on the cause or nature of the warning, you might need to contact either the end user or eBay to effect a long term solution to the problem to prevent it from reoccurring in the future. Code so that your app gracefully handles any future changes to this list. |
| Errors.ShortMessage | string | Conditionally | A brief description of the condition that raised the error. |
| HardExpirationWarning | string | Conditionally | Expiration date of the user's authentication token. Only returned within the 7-day period prior to a token's expiration. To ensure that user authentication tokens are secure and to help avoid a user's token being compromised, tokens have a limited life span. A token is only valid for a period of time (set by eBay). After this amount of time has passed, the token expires and must be replaced with a new token. |
| Timestamp | dateTime | Always |
This value represents the date and time when eBay processed the request. The time zone of this value is GMT and the format is the ISO 8601 date and time format (YYYY-MM-DDTHH:MM:SS.SSSZ). See the Time Values section in the eBay Features Guide for information about this time format and converting to and from the GMT time zone. Note: GetCategories and other Trading API calls are designed to retrieve very large sets of metadata that change once a day or less often. To improve performance, these calls return cached responses when you request all available data (with no filters). When this occurs, this time value reflects the time the cached response was created. Thus, this value is not necessarily when the request was processed. However, if you specify an input filter to reduce the amount of data returned, the calls retrieve the latest data (not cached). When this occurs, this time value does reflect when the request was processed. |
| Version | string | Always | The version of the response payload schema. Indicates the version of the schema that eBay used to process the request. See the Standard Data for All Calls section in the eBay Features Guide for information on using the response version when troubleshooting CustomCode values that appear in the response. |
| Input Output Samples Change History |
Detail Controls
DetailLevel
This call does not support varying Detail Levels. You do not need to pass DetailLevel in the request.
| Input Output Detail Controls Change History |
Samples
New to making API calls? Please see Making a Call.
Note: Some item IDs, user IDs, or other data in these samples might no longer be active on eBay. If necessary, you can substitute current eBay data in your requests.
Sample: Basic Call
Retrieves data for an Unpaid Item dispute.
Description
The requester is the seller involved in this dispute, and he is looking for information on the unpaid item.
Input
For input, the seller provides the DisputeID for the dispute.
XML format.
<?xml version="1.0" encoding="utf-8"?>
<GetDisputeRequest xmlns="urn:ebay:apis:eBLBaseComponents">
<RequesterCredentials>
<eBayAuthToken>A*******3</eBayAuthToken>
</RequesterCredentials>
<DisputeID>2****3</DisputeID>
</GetDisputeRequest>
Output
The response describes the Unpaid Item dispute. Note that the value of DisputeRecordType is UnpaidItem.
XML format.
<?xml version="1.0" encoding="utf-8"?>
<GetDisputeResponse xmlns="urn:ebay:apis:eBLBaseComponents">
<Timestamp>2019-11-04T20:34:16.908Z</Timestamp>
<Ack>Success</Ack>
<CorrelationID>
00000000-00000000-00000000-00000000-00000000-00000000-0000000000
</CorrelationID>
<Version>1131</Version>
<Build>E1131_UNI_API5_19098188_R1</Build>
<Dispute>
<DisputeID>2****3</DisputeID>
<DisputeRecordType>UnpaidItem</DisputeRecordType>
<DisputeState>BuyerFirstResponsePayOption</DisputeState>
<DisputeStatus>WaitingForBuyerResponse</DisputeStatus>
<BuyerUserID>s**********r</BuyerUserID>
<SellerUserID>s**********r</SellerUserID>
<TransactionID>7****0</TransactionID>
<Item>
<ItemID>1********6</ItemID>
<ListingDetails>
<StartTime>2019-10-08T02:37:07.000Z</StartTime>
<EndTime>2019-10-08T02:39:43.000Z</EndTime>
</ListingDetails>
<Quantity>1</Quantity>
<SellingStatus>
<ConvertedCurrentPrice currencyID="USD">199.0</ConvertedCurrentPrice>
<CurrentPrice currencyID="USD">199.0</CurrentPrice>
</SellingStatus>
<Site>US</Site>
<Title>Antique Silver Candelabra</Title>
</Item>
<DisputeReason>BuyerHasNotPaid</DisputeReason>
<DisputeExplanation>BuyerHasNotResponded</DisputeExplanation>
<DisputeCreditEligibility>InEligible</DisputeCreditEligibility>
<DisputeCreatedTime>2016-03-10T02:50:37.000Z</DisputeCreatedTime>
<DisputeModifiedTime>2016-03-10T18:11:46.000Z</DisputeModifiedTime>
<DisputeMessage>
<MessageID>4****0</MessageID>
<MessageSource>eBay</MessageSource>
<MessageCreationTime>2019-10-10T02:50:40.000Z</MessageCreationTime>
<MessageText>
An Unpaid Item dispute has been opened for the following item:
Antique Silver Candelabra (#9202501086)
Reason given for Unpaid Item: The buyer has not paid for the item.
Buyer actions reported by seller: The buyer has not responded.
</MessageText>
</DisputeMessage>
<DisputeMessage>
<MessageID>4****9</MessageID>
<MessageSource>Seller</MessageSource>
<MessageCreationTime>2019-10-10T18:11:02.000Z</MessageCreationTime>
<MessageText>No response from the buyer in 10 days</MessageText>
</DisputeMessage>
<DisputeMessage>
<MessageID>4****0</MessageID>
<MessageSource>Seller</MessageSource>
<MessageCreationTime>2019-10-10T18:11:29.000Z</MessageCreationTime>
<MessageText>Still attempting to contact the buyer</MessageText>
</DisputeMessage>
<DisputeMessage>
<MessageID>4****1</MessageID>
<MessageSource>Seller</MessageSource>
<MessageCreationTime>2019-10-10T18:11:46.000Z</MessageCreationTime>
<MessageText>Last attempt to contact the buyer</MessageText>
</DisputeMessage>
<Escalation>false</Escalation>
<PurchaseProtection>false</PurchaseProtection>
</Dispute>
</GetDisputeResponse>
| Input Output Detail Controls Samples |
Change History
| Change Date | Description |
|---|