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developer support

Need assistance? eBay Developer Technical Support staff members are available to answer your questions.

Support Options

Paid Support

eBay Developer Support members are available to work directly with you via Live Chat, phone, and email support. Contact eBay Developer Support via Live Help or file a Support Request for help on topics.

Need to Report a Bug?

First check the System Announcements to see if the bug has already been reported.

  • Not sure if it’s a bug? Post in the Developer Forums to see if other developers have the same problem.
  • Escalate critical bugs via a Support Request.
  • Can’t wait? Obtain direct support via Live Help.
  • Note: Charges for Support Requests which are determined to be eBay code defects may be refunded at eBay's discretion. Charges for Live Help, phone support, or application-specific workarounds related to eBay bugs will not be refunded.

Support Overview

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Support Actions

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