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Success Stories: ShipRush
 
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The large amounts of time spent on post-sales can be exhausting as well as undercut the bottom line. eBay Sellers need a reliable and efficient system for handling sales once the buyer has completed checkout so they don’t have to manually type addresses and send individual email updates to buyers. ShipRush has helped streamline the post-sale process, leaving sellers more time to devote to building their sales.

For example, Mike Abbey of kimiblue – who has been selling consumer electronics and computers on eBay since 2001 – was using three different shipping programs. “Label generation alone was honestly taking up the bulk of my shipping time. I spent about five minutes per label and follow-up e-mail to each buyer,” says Abbey.

One day Abbey received an e-mail from FedEx recommending ShipRush to assist in faster and easier post-sale management. He signed up and downloaded the free ShipRush for FedEx software.

“I cut my labeling and communication time down to seconds,” says Abbey, who says buyer feedback shows customers appreciate the faster service.
 
Solution: Shipping Automation
Rafael Zimberoff, ShipRush Product Manager, has been making shipping software for over 10 years. With the popularity of the Internet increasing in the late ‘90s, Z-Firm saw that sellers needed help with online shipping options. Z-Firm decided to create the ShipRush tool, which allows eBay sellers to print shipping labels, create packing lists, send buyers the tracking number and shipment date via e-mail and provide the seller with feedback. “We have had clients tell us they are able to cut their time in half with the ShipRush tool,” says Zimberoff. “Sellers can grow their business significantly without adding staff since they don’t have to print labels by hand anymore.”

ShipRush makes it easy for sellers to use FedEx and the Postal Service for domestic and international shipping, even though FedEx is not integrated on the eBay site. The tool helps bring large-firm automation to smaller businesses.
 
 
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The eBay Developers Program has simplified the eBay API by decreasing the learning curve for new developers and increasing the innovation from existing developers such as Z-Firm. The ShipRush application uses the eBay API to pull already checked-out items, update transactions with the tracking number, ship the product and leave the buyer feedback.

ShipRush makes shipping easy and fast for eBay sellers and PayPal merchants. The tool is free to download and use off the eBay Seller Solutions Directory page. The only costs are carrier shipping charges. “Just download it and use it. If you have any questions, give us a call,” says Zimberoff.

There are some new features on the horizon for ShipRush, which include the addition of the My.ShipRush Web portal, which allows sellers to see all shipping history. More about this new feature will be revealed during the upcoming Selling Manager Applications launch this summer.
 
 
Testimonals
Quote ShipRush for eBay has been a godsend. It is a phenomenal time and energy saver and it facilitates greater accuracy because the information comes right from the buyer’s eBay contact information. Quote
jaymgee
Full Spectrum Service Group
Seller of Shure wireless audio equipment
 
Quote With ShipRush we save two to three hours a day. This solution has brought so much efficiency that we’ve grown from 25 to 125 listings a day! I don’t know of many two-person companies doing over $2 million in sales Quote
netFoundation
Net Foundation
Seller of high-end consumer electronics since 1995
 
QuoteShipRush is the easiest, best time saving, most user-friendly software to aid in shipping items that I have ever used (and I've tried them all)! When I call upon it to check information about a shipment that was sent to a customer – whether it was yesterday or 6 months ago – it stores all the information for me. Quote
rv-trader
RV-Trader
Seller of RV parts
 
 
 
About ShipRush
Rafael Zimberoff
ShipRush Product Manager

"ShipRush is a service for sellers. We are sponsored by the shipping carriers to deliver productivity tools, so ShipRush is free for most merchants. We provide shipping software, phone support, and Z-Firm staffed forums."
- Rafael Zimberoff

Location: Seattle, WA
Contact: info@shiprush.com
Website: www.shiprush.com
Quote
ShipRush is an eBay Certified Provider and a member of the eBay Developers Program.

Preparing labels for packages, sending follow-up e-mails to buyers and other post-sale tasks used to take roughly five minutes per package. Now, using the free ShipRush tool, sellers say they are more than halving their processing time, leaving them free to focus building sales.
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