eBay Trading APIVersion 1235

DisputeResolutionType

Type used by the DisputeResolution container of GetUserDisputes, which provides details about the resolution of an Unpaid Item case. An Unpaid Item case can have a resolution even if the seller does not receive payment. A separate DisputeResolution container is returned for each different outcome. For example, if the resolution including the seller getting a Final Value Fee credit and the buyer getting an Unpaid Item strike, a separate DisputeResolution container is returned for each of these outcomes.

Note: The GetUserDisputes call of the Trading API now only supports Unpaid Item cases, and no longer supports Item not Received (INR) or Significantly not as Described (SNAD) disputes created through PayPal, since this is no longer an option for eBay buyers. eBay buyers must create an INR or SNAD case through eBay's Resolution Center, and this call also does not support eBay Money Back Guarantee cases.

To respond to an eBay Money Back Guarantee case, the seller should use the Case Management calls of the Post-Order API or manage/respond to cases manually through the eBay Resolution Center.

Type that uses DisputeResolutionType:

Call that uses DisputeResolutionType:

Fields

DisputeResolutionReason ( DisputeResolutionReasonCodeType ) [0..1]
The reason for the resolution.
See the Field Index to learn which calls use DisputeResolutionReason.

DisputeResolutionRecordType ( DisputeResolutionRecordTypeCodeType ) [0..1]
The action resulting from the resolution, affecting either the buyer or the seller.
See the Field Index to learn which calls use DisputeResolutionRecordType.

ResolutionTime ( dateTime ) [0..1]
The date and time of the outcome that resulted from the resolution of the Unpaid Item case, in GMT.
See the Field Index to learn which calls use ResolutionTime.