XML Flow Tutorial: Completing a Sale
This tutorial consists of series of eBay API calls that describe a scenario for completing the sale of an auction item that has a winning bid. This scenario helps illustrate the purpose of API calls and their constraints and dependencies when used together. Each step in the scenario gives a link to an XML call sample in the Trading API Reference. The samples show how to perform that step using the API.
In this scenario, a fictitious eBay seller, Magical Bookseller, makes API calls to end an item, communicate with the buyer, and set status for payment and shipping. This tutorial includes API calls made on behalf of a buyer, which are not typically incorporated into a selling application. Buyers communicate with sellers and leave feedback through the eBay site, normally. However, these calls perform tasks which may be useful for automating testing, as they emulate buyer interaction that may be handled by a selling application.
This tutorial is the last in a series of tutorials for listing an item, buying the item, and completing the sale.
Listing an Item, in which a seller gathers eBay category information (and other metadata) and lists an item.
Buying an Item, in which a buyer retrieves information about the seller of an item she is interested in and bids on the item.
What's in this Tutorial
This tutorial contains the following sections:
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Complete Source Code
The API Flow tutorials use raw XML requests and responses. The XML call samples described in this tutorial can all be found in the Trading API Reference. Each step in the tutorial links to a corresponding XML call sample.
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Before You Begin
All the calls in the tutorial are performed in the Sandbox environment, using a seller test user. To make the calls in the tutorial, you must create your own Sandbox test user with a Sandbox authentication token. See Testing in the Sandbox in the Features Guide for more information.
The tutorial has no specific code requirements. You can run the XML samples in the API Test Tool on the eBay Developers Program website (you must log in).
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Completing the Sale
The calls in this series illustrate how to sell an item to a high bidder, communicate with a buyer, and complete the sales transaction. The scenario ends with the buyer leaving Detailed Seller Rating (DSR) feedback for the seller.
|Note: The steps in this tutorial are intended to illustrate concepts and/or help you with test cases. The steps do not not necessarily represent recommended best practices or the most common actions a buyer or seller would perform.
With a solid bid on the item, Magical Bookseller decides to end the auction early by selling the item to the highest bidder.
EndItem: end an auction early, selling to the current highest bidder
Ending an auction early is not a typical action for most sellers. For testing purposes, though, it can be useful to terminate an auction early rather than wait for its natural end.
When Bountiful Buyer receives notice that she has won the auction, she wants to ask the seller a question before she pays. She sends her question to Magical Bookseller through eBay's My Messages system.
AddMemberMessageAAQToPartner: send a message to a transaction partner
Note that AddMemberMessageAAQToPartner can only send messages between two transaction partners — two eBay members who are involved in a sale, such as a buyer or bidder and a seller. The Trading API does not provide a means of sending a message to another user outside a transactional relationship.
Magical Bookseller, having listed many items on eBay, knows that it's a good idea to check periodically for open questions on the items she is selling. She retrieves unanswered messages for the Harry Potter book with a call to GetMemberMessages.
GetMemberMessages: retrieve member messages for a specific item
Note that this example uses a simplified form of the GetMemberMessages call for the sake of clarity. It gets all unanswered messages associated with a particular item ID — the item ID of Magical Bookseller's Harry Potter book. A real seller would probably use a more complex form of the call which retrieves unanswered messages created for any item ID within a specified time period.
After reading Bountiful Buyer's message, Magical Bookseller sends a reply.
AddMemberMessagesRTQ: respond to a question from an eBay member
Bountiful Buyer is happy with Magical Bookseller's response, and proceeds to pay.
This step does not involve the Trading API. It may be performed through the PayPal API, for example, or by sending the seller a paper check. For more information about the PayPal API, see "Integrating PayPal With Your eBay Applications" in the Features Guide.
To review the final details of the transaction, Magical Bookseller calls GetItemTransactions. From the response, she can gather information needed to complete the sale, including payment status, the FinalValueFee assessments, and the transaction ID. In addition, she can retrieve shipping addresses for the item.
GetItemTransactions: retrieve information an item that was sold
In this case, Magical Bookseller is using GetItemTransactions to get information on items she has sold. Note that a buyer could also use GetItemTransactions to get information on items she has bought.
For sellers that have a high volume of sales, it would be more practical to use GetSellerTransactions with a date range to retrieve transaction information.
Magical Bookseller sees that she has received payment from Bountiful Buyer. (Sellers can subscribe to PayPal's Instant Payment Notification to be alerted when a buyer has paid for an item using PayPal, the payment method most commonly used in eBay transactions.) She packages and ships the book.
After shipping the book, Magical Bookseller posts the shipping and tracking details so that the buyer can see them. In addition, because of the smooth transaction, she leaves positive feedback and detailed seller ratings for the buyer.
CompleteSale: set paid status and shipping details for the item and leave feedback for buyer
Bountiful Buyer receives the Harry Potter book a few days later. She is delighted by the book and its condition, so she leaves positive feedback for Magical Bookseller.
LeaveFeedback: leave feedback for a transaction partner
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Notes and Next Steps
This section contains notes about the tutorial and suggestions for extending it.
Here are some suggestions for ways you could modify or extend the tutorial to learn more about the API:
- Try different types of seller/buyer communications (e.g., AddMemberMessagesAAQToBidder)
- Replace GetItemTransactions with GetSellerTransactions, which lets you retrieve transactions for all of a seller's item listings
- Use the Client Alerts API or Platform Notifications to check for events, such as bids, best offers, or transactions
- Experiment with the dispute process
- For a multi-quantity fixed-price listing, experiment with combined payments (i.e., orders)
- Program this capability into an application for a seller
More information about the Trading API is available at these locations:
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