eBay Post-Order APIVersion 2.7.7
 

EscalateInquiryRequest

This is the base request type of the POST /post-order/v2/inquiry/{inquiryId}/escalate method, which is used to escalate an INR inquiry into a case.

Call that uses EscalateInquiryRequest:

Fields

comments ( Text ) [0..?]
This container is used if the buyer or seller wants to add a note or explanation about why the INR inquiry is being escalated to a case.
See the Field Index to learn which calls use comments.

escalateInquiryReason ( string ) [0..?]
This field is used to specify the reason why the buyer or seller is escalating the specified INR inquiry into a case.

One of the enumeration values defined in the InquiryEscalationReasonEnum type definition must be used here. Some values are only applicable to the buyer escalating the inquiry, some values are only applicable to the seller escalating the inquiry, and some values are relevant to either party.
See the Field Index to learn which calls use escalateInquiryReason.