GetNotificationsUsage
Use this call to retrieve information about platform notifications sent to a given application. Use GetNotificationsUsage to confirm you are being sent all the platform notifications to which you have subscribed or to troubleshoot problems with notification delivery.
Before using this call, review the Platform Notifications Guide to understand the requirements and limitations of the Platform Notifications feature.
The following information is included in the response:
- Start of time period-the beginning of the time period for which notification information is being retrieved.
- End of time period-the end of the time period for which notification information being retrieved.
- Notification details-information about individual notifications triggered by events associated with the specified item. You must specify ItemID to get this information. Notification details include:
- Delivery URL
- Reference identifier for the notification
- Scheduled expiration time for the notification
- Type of notification
- Number of times eBay has attempted to deliver a notification after initially failing
- Delivery status
- Time for the next scheduled delivery attempt
- Error message for the notification
- Communication history-if a significant number of notification deliveries fail, the application will be automatically marked as down, and eBay will stop sending notifications subscribed to by the application. When an application is marked as down, eBay will ping the application periodically to check if communication has been restored. When communication is restored, eBay will mark the application as up.
- Summary notification statistics-for the given time period, the following statistics are provided:
- Number of notifications that were delivered successfully
- Number of new notifications that were queued
- Number of pending notifications remain in the queue
- Number of scheduled notifications that expired
- Number of notification deliveries that failed
Usage Details
In the request, you can use StartTime and EndTime to specify a time period for which to retrieve notification activity. StartTime can be set to any time up to 72 hours prior to the time you make the call, and EndTime can be set to any time later than the StartTime, up to the time the call is make. By default, StartTime is set to 24 hours prior to making the call, and EndTime is set to the time of the call. Therefore, if StartTime and EndTime are not specified, GetNotificationsUsage retrieves notification usage information for the 24 hours prior to making the call.
The use of GetNotificationsUsage is limited to 50 calls per application, per hour.
Working with the Response
When ItemID is specified, and notifications were triggered during the given time period for events associated with the item, the GetNotificationsUsage response includes a NotificationDetailsArray containing details the individual notifications. This information may help you troubleshoot problems with your notification preferences.
The call response always includes MarkUpMarkDownHistory and NotificationStatistics. MarkUpMarkDownHistory contains a list of any mark-up or mark-down events that occurred during the given time period for your application. If eBay does not receive the required response when it sends a notification (HTTP status 200 OK), eBay assumes the notification delivery failed. If a significant number of notification deliveries fail, the application will be automatically marked as down, and eBay will stop sending notifications subscribed to by the application. If your application stays marked down for an extended period, or if eBay has manually marked the application as down, contact Developer Support to have your application status marked up.
NotificationStatistics lists summary quantities for notification status types. This information gives you a quick overview of notification usage for your application.
Managing the Volume of the Response
Max Records Submitted/Returned
There is currently no limit on the amount of notification usage information returned. You can reduce the time period for the call to limit the size of the response.
Detail Levels
GetNotificationsUsage does not support multiple detail levels. It is not necessary to specify a detail level for this call.
Pagination
GetNotificationsUsage does not require or support pagination.
Data Filters
GetNotificationsUsage does not provide data filters for reducing the volume of the response.
Reducing the Number of Calls You Make
GetNotificationsUsage use for a given application is limited to 50 calls per hour. Take care in specifying the ItemID and date/time range to ensure you get the data you are interested in.
Testing GetNotificationsUsage
The Sandbox supports the Platform Notifications feature. Before testing this call, please review the topic Working with Platform Notifications to understand the requirements and limitations of the Platform Notifications feature.
Use SetNotificationPreferences to subscribe to specific platform notifications for your application, such as Outbid or Feedback. In the Sandbox, create sample users and listings. Have one or more users place bids or send feedback, or perform other tasks that should trigger the notifications to which your application is subscribed. Use GetNotificationsUsage to confirm the notification usage for your application. Specify ItemID to get details for individual notifications.
Related Information
See Platform Notifications Guide.
Output Detail Controls Samples Change History |
Input
See also Samples.
The box below lists all fields that could be included in the call request. To learn more about an individual field or its type, click its name in the box (or scroll down to find it in the table below the box).
See also the Deprecated Objects link above. Fields presented in this color are deprecated, and fields presented in this color are (or soon will be) non-operational.
The XML prototype does not include requester credentials. This is a documentation limitation only (see Standard Requester Credentials for Making Calls).
<?xml version="1.0" encoding="utf-8"?> <GetNotificationsUsageRequest xmlns="urn:ebay:apis:eBLBaseComponents"> <!-- Call-specific Input Fields --> <EndTime> dateTime </EndTime> <ItemID> ItemIDType (string) </ItemID> <StartTime> dateTime </StartTime> <!-- Standard Input Fields --> <ErrorLanguage> string </ErrorLanguage> <MessageID> string </MessageID> <Version> string </Version> <WarningLevel> WarningLevelCodeType </WarningLevel> </GetNotificationsUsageRequest>
Argument | Type | Occurrence | Meaning |
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Call-specific Input Fields [Jump to standard fields] |
EndTime | dateTime | Conditional |
Specifies the end date and time for which notification information will be retrieved. EndTime is optional. If no EndTime is specified, the current time (the time the call is made) is used. If no EndTime is specified or if an invalid EndTime is specified, date range errors are returned in the response. For an EndTime to be valid, it must be no more than 72 hours before the time the of the call, it cannot be before the StartTime, and it cannot be later than the time of the call. If an invalid EndTime is specified, the current time is used. |
ItemID | ItemIDType (string) | Required | Specifies an item ID for which detailed notification information will be retrieved. |
StartTime | dateTime | Conditional | Specifies the start date and time for which notification information will be retrieved. StartTime is optional. If no StartTime is specified, the default value of 24 hours prior to the call time is used. If no StartTime is specified or if an invalid StartTime is specified, date range errors are returned in the response. For a StartTime to be valid, it must be no more than 72 hours before the time of the call, it cannot be more recent than the EndTime, and it cannot be later than the time of the call. If an invalid StartTime is specified, the default value is used. |
Standard Input Fields |
ErrorLanguage | string | Optional |
Use ErrorLanguage to return error strings for the call in a different language from the language commonly associated with the site that the requesting user is registered with. Below are some examples from different countries.
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MessageID | string | Optional |
Most Trading API calls support a MessageID element in the request and a CorrelationID element in the response. If you pass in a MessageID in a request, the same value will be returned in the CorrelationID field in the response. Pairing these values can help you track and confirm that a response is returned for every request and to match specific responses to specific requests. If you do not pass a MessageID value in the request, CorrelationID is not returned. Note: GetCategories is designed to retrieve very large sets of metadata that change once a day or less often. To improve performance, these calls return cached responses when you request all available data (with no filters). When this occurs, the MessageID and CorrelationID fields aren't applicable. However, if you specify an input filter to reduce the amount of data returned, the calls retrieve the latest data (not cached). When this occurs, MessageID and CorrelationID are applicable. |
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Version | string | Conditional |
The version number of the API code that you are programming against (e.g., 1149). The version you specify for a call has these basic effects:
For the SOAP API: If you are using the SOAP API, this field is required. Specify the version of the WSDL your application is using. For the XML API: If you are using the XML API, this field has no effect. Instead, specify the version in the X-EBAY-API-COMPATIBILITY-LEVEL HTTP header. (If you specify Version in the body of an XML API request and it is different from the value in the HTTP header, eBay returns an informational warning that the value in the HTTP header was used instead.) See:
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WarningLevel | WarningLevelCodeType | Optional |
Controls whether or not to return warnings when the application passes unrecognized or deprecated elements in a request. An unrecognized element is one that is not defined in any supported version of the schema. Schema element names are case-sensitive, so using WarningLevel can also help you remove any potential hidden bugs within your application due to incorrect case or spelling in field names before you put your application into the Production environment. WarningLevel only validates elements; it doesn't validate XML attributes. It also doesn't control warnings related to user-entered strings or numbers, or warnings for logical errors. We recommend that you only use this during development and debugging. Do not use this in requests performed in the Production environment. Applicable values: High if the user wishes to receive warnings when the application passes unrecognized or deprecated elements in an API call request. Setting the WarningLevel value to High is not recommended in a production environment. Instead, it should only be used during the development/debugging stage.Low if the user does not wish to receive warnings when the application passes unrecognized or deprecated elements in an API call request. This is the default value if WarningLevel is not specified in the call request.See Warning Level. |
Input Detail Controls Samples Change History |
Output
See also Samples.
The box below lists all fields that might be returned in the response. To learn more about an individual field or its type, click its name in the box (or scroll down to find it in the table below the box).
See also the Deprecated Objects link above. Fields presented in this color are deprecated, and fields presented in this color are not returned (or soon will not be returned) or are not operational (or soon will be non-operational).
<?xml version="1.0" encoding="utf-8"?> <GetNotificationsUsageResponse xmlns="urn:ebay:apis:eBLBaseComponents"> <!-- Call-specific Output Fields --> <EndTime> dateTime </EndTime> <MarkUpMarkDownHistory> MarkUpMarkDownHistoryType <MarkUpMarkDownEvent> MarkUpMarkDownEventType <Reason> string </Reason> <Time> dateTime </Time> <Type> MarkUpMarkDownEventTypeCodeType </Type> </MarkUpMarkDownEvent> <!-- ... more MarkUpMarkDownEvent nodes allowed here ... --> </MarkUpMarkDownHistory> <NotificationDetailsArray> NotificationDetailsArrayType <NotificationDetails> NotificationDetailsType <DeliveryStatus> NotificationEventStateCodeType </DeliveryStatus> <DeliveryTime> dateTime </DeliveryTime> <DeliveryURL> anyURI </DeliveryURL> <DeliveryURLName> string </DeliveryURLName> <ErrorMessage> string </ErrorMessage> <ExpirationTime> dateTime </ExpirationTime> <NextRetryTime> dateTime </NextRetryTime> <Retries> int </Retries> <Type> NotificationEventTypeCodeType </Type> </NotificationDetails> <!-- ... more NotificationDetails nodes allowed here ... --> </NotificationDetailsArray> <NotificationStatistics> NotificationStatisticsType <DeliveredCount> int </DeliveredCount> <ErrorCount> int </ErrorCount> <ExpiredCount> int </ExpiredCount> <QueuedNewCount> int </QueuedNewCount> <QueuedPendingCount> int </QueuedPendingCount> </NotificationStatistics> <StartTime> dateTime </StartTime> <!-- Standard Output Fields --> <Ack> AckCodeType </Ack> <Build> string </Build> <CorrelationID> string </CorrelationID> <Errors> ErrorType <ErrorClassification> ErrorClassificationCodeType </ErrorClassification> <ErrorCode> token </ErrorCode> <ErrorParameters ParamID="string"> ErrorParameterType <Value> string </Value> </ErrorParameters> <!-- ... more ErrorParameters nodes allowed here ... --> <LongMessage> string </LongMessage> <SeverityCode> SeverityCodeType </SeverityCode> <ShortMessage> string </ShortMessage> </Errors> <!-- ... more Errors nodes allowed here ... --> <HardExpirationWarning> string </HardExpirationWarning> <Timestamp> dateTime </Timestamp> <Version> string </Version> </GetNotificationsUsageResponse>
Return Value | Type | Occurrence | Meaning |
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Call-specific Output Fields [Jump to standard fields] |
EndTime | dateTime | Always | Returns the end date and time for the notification information that is returned by this call. |
MarkUpMarkDownHistory | MarkUpMarkDownHistoryType | Always | List of objects representing MarkUp or MarkDown history for a given appID and for given StartTime and EndTime. This node will always be returned. |
MarkUpMarkDownHistory .MarkUpMarkDownEvent |
MarkUpMarkDownEventType | Conditionally,
repeatable: [0..*] |
Details for a MarkDown or MarkUp event. |
MarkUpMarkDownHistory .MarkUpMarkDownEvent.Reason |
string | Conditionally | Describes how the application was marked down, automatically or manually. When an application is automatically marked down, eBay will ping the application periodically, and if communication is restored, eBay will automatically mark the application up. If your application is marked down manually, you must contact eBay Developer Support to get your application marked up. A Reason is not provided for mark up events. |
MarkUpMarkDownHistory .MarkUpMarkDownEvent.Time |
dateTime | Conditionally | Time when the application was marked up or marked down. |
MarkUpMarkDownHistory .MarkUpMarkDownEvent.Type |
MarkUpMarkDownEventTypeCodeType | Conditionally |
Whether the application has been marked up or marked down.
Applicable values: Code so that your app gracefully handles any future changes to this list. |
NotificationDetailsArray | NotificationDetailsArrayType | Always | List of notification objects representing the notifications sent to an application for the given time period. |
NotificationDetailsArray .NotificationDetails |
NotificationDetailsType | Conditionally,
repeatable: [0..*] |
Each NotificationDetails container consists of detailed information about one notification. NotificationDetails container(s) are only returned if there were one or more notifications related to this listing during the specified time range. |
NotificationDetailsArray .NotificationDetails .DeliveryStatus |
NotificationEventStateCodeType | Conditionally |
Returns the notification status. Possible values include Delivered, Failed, Rejected, and MarkedDown.
Applicable values: See DeliveryStatus. Code so that your app gracefully handles any future changes to this list. |
NotificationDetailsArray .NotificationDetails .DeliveryTime |
dateTime | Conditionally | Returns the time when the notification was delivered. |
NotificationDetailsArray .NotificationDetails .DeliveryURL |
anyURI | Conditionally | Returns the destination address for the notification. This is the value set using SetNotificationPreferences. |
NotificationDetailsArray .NotificationDetails .DeliveryURLName |
string | Conditionally | Returns the delivery URL name for the notification. This is the value set using SetNotificationPreferences. |
NotificationDetailsArray .NotificationDetails .ErrorMessage |
string | Conditionally | Returns the error message. |
NotificationDetailsArray .NotificationDetails .ExpirationTime |
dateTime | Conditionally | Date and time when this notification will be removed from the eBay system. |
NotificationDetailsArray .NotificationDetails .NextRetryTime |
dateTime | Conditionally | Returns the time when the notification is scheduled for retry. This won't be included if the DeliveryStatus is Delivered. |
NotificationDetailsArray .NotificationDetails.Retries |
int | Conditionally | Returns the total number of retries for the given notification. |
NotificationDetailsArray .NotificationDetails.Type |
NotificationEventTypeCodeType | Conditionally |
The returned enumeration value indicates the type of platform notification,
Applicable values: See Type. Code so that your app gracefully handles any future changes to this list. |
NotificationStatistics | NotificationStatisticsType | Always | Summary information about number of notifications that were successfully delivered, queued, failed, connection attempts made, connection timeouts, http errors for the given appID and given time period. By default, statistics for only one day (Now-1day) is included. Maximum time duration allowed is 3 days (Now-3days). |
NotificationStatistics .DeliveredCount |
int | Always | Returns the number of notifications delivered successfully during the given time period. |
NotificationStatistics .ErrorCount |
int | Always | Returns the number of notifications for which there were delivery errors during the given time period. |
NotificationStatistics .ExpiredCount |
int | Always | Returns the number of notifications that permanently failed during the given time period. |
NotificationStatistics .QueuedNewCount |
int | Always | Returns the number of new notifications that were queued during the given time period. |
NotificationStatistics .QueuedPendingCount |
int | Always | Returns the number of pending notifications in the queue during the given time period. |
StartTime | dateTime | Always | Returns the start date and time for the notification information that is returned by this call. |
Standard Output Fields |
Ack | AckCodeType | Always |
A token representing the application-level acknowledgement code that indicates the response status (e.g., success). The AckCodeType list specifies the possible values for the Ack field.
Applicable values: (Not all values in AckCodeType apply to this field.) Code so that your app gracefully handles any future changes to this list. |
Build | string | Always | This refers to the specific software build that eBay used when processing the request and generating the response. This includes the version number plus additional information. eBay Developer Support may request the build information when helping you resolve technical issues. |
CorrelationID | string | Conditionally |
Most Trading API calls support a MessageID element in the request and a CorrelationID element in the response. If you pass in a MessageID in a request, the same value will be returned in the CorrelationID field in the response. Pairing these values can help you track and confirm that a response is returned for every request and to match specific responses to specific requests. If you do not pass a MessageID value in the request, CorrelationID is not returned. Note: GetCategories is designed to retrieve very large sets of metadata that change once a day or less often. To improve performance, these calls return cached responses when you request all available data (with no filters). When this occurs, the MessageID and CorrelationID fields aren't applicable. However, if you specify an input filter to reduce the amount of data returned, the calls retrieve the latest data (not cached). When this occurs, MessageID and CorrelationID are applicable. |
Errors | ErrorType | Conditionally,
repeatable: [0..*] |
A list of application-level errors (if any) that occurred when eBay processed the request. |
Errors.ErrorClassification | ErrorClassificationCodeType | Conditionally |
API errors are divided between two classes: system errors and request errors.
Applicable values: Code so that your app gracefully handles any future changes to this list. |
Errors.ErrorCode | token | Conditionally |
A unique code that identifies the particular error condition that occurred. Your application can use error codes as identifiers in your customized error-handling algorithms.
See Errors By Number. |
Errors.ErrorParameters | ErrorParameterType | Conditionally,
repeatable: [0..*] |
This optional element carries a list of context-specific error variables that indicate details about the error condition. These are useful when multiple instances of ErrorType are returned. |
Errors.ErrorParameters [ attribute ParamID ] |
string | Conditionally | This optional element carries a list of context-specific error variables that indicate details about the error condition. These are useful when multiple instances of ErrorType are returned. |
Errors.ErrorParameters.Value | string | Conditionally | This is the value of the request parameter noted in the ParamID attribute. So, if the ParamID value was ItemID, the value in this field would be the actual value of that ItemID. |
Errors.LongMessage | string | Conditionally | A more detailed description of the condition that raised the error. |
Errors.SeverityCode | SeverityCodeType | Conditionally |
Indicates whether the error is a severe error (causing the request to fail) or an informational error (a warning) that should be communicated to the user.
Applicable values: If the source of the problem is within the application (such as a missing required element), change the application before you retry the request.
See the Error handling section of the Making a Trading API call guide for more information. When a warning occurs, the error is returned in addition to the business data. In this case, you do not need to retry the request (as the original request was successful). However, depending on the cause or nature of the warning, you might need to contact either the end user or eBay to effect a long term solution to the problem to prevent it from reoccurring in the future. Code so that your app gracefully handles any future changes to this list. |
Errors.ShortMessage | string | Conditionally | A brief description of the condition that raised the error. |
HardExpirationWarning | string | Conditionally | Expiration date of the user's authentication token. Only returned within the 7-day period prior to a token's expiration. To ensure that user authentication tokens are secure and to help avoid a user's token being compromised, tokens have a limited life span. A token is only valid for a period of time (set by eBay). After this amount of time has passed, the token expires and must be replaced with a new token. |
Timestamp | dateTime | Always |
This value represents the date and time when eBay processed the request. The time zone of this value is GMT and the format is the ISO 8601 date and time format (YYYY-MM-DDTHH:MM:SS.SSSZ). See the Time Values section in the eBay Features Guide for information about this time format and converting to and from the GMT time zone. Note: GetCategories and other Trading API calls are designed to retrieve very large sets of metadata that change once a day or less often. To improve performance, these calls return cached responses when you request all available data (with no filters). When this occurs, this time value reflects the time the cached response was created. Thus, this value is not necessarily when the request was processed. However, if you specify an input filter to reduce the amount of data returned, the calls retrieve the latest data (not cached). When this occurs, this time value does reflect when the request was processed. |
Version | string | Always | The version of the response payload schema. Indicates the version of the schema that eBay used to process the request. See the Standard Data for All Calls section in the eBay Features Guide for information on using the response version when troubleshooting CustomCode values that appear in the response. |
Input Output Samples Change History |
Detail Controls
DetailLevel
This call does not support varying Detail Levels. You do not need to pass DetailLevel in the request.
Input Output Detail Controls Change History |
Samples
Code samples not yet added for this call's documentation.
Input Output Detail Controls Samples |
Change History
Change Date | Description |
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1323 2018-08-25 |
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0991 2016-10-21 |
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0929 2015-06-26 |
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0909 2015-02-16 |
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0885 2014-07-29 |
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0855 2013-12-31 |
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0853 2013-12-05 |
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0817 2013-03-27 |
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0771 2012-04-25 |
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0731 2011-07-20 |
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0687 2010-09-15 |
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0567 2008-05-28 |
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0553 2008-02-20 |
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0535 2007-10-17 |
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